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SentinelOne Vigilance

Score8.7 out of 10

37 Reviews and Ratings

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What is SentinelOne Vigilance?

SentinelOne’s Vigilance Respond and Respond Pro Managed Detection & Response (MDR) service subscriptions are designed to supplement their endpoint security SaaS offerings. Their team is an in-house non-outsourced team of security experts that augment customer security with a second set of eyes that enable customers to focus on incidents that matter.

Categories & Use Cases

Reviews

What users are saying about SentinelOne Vigilance.
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Extend top quality EDR to MDR with SentinelOne Vigilance

Incentivized
Verified User
C-Level Executive in Information Technology (201-500 employees employees)

Use Cases and Deployment Scope

We use SentinelOne Vigilance as an MDR product to support our MSP client base. It provides Endpoint Detection and Response software, backed by a SOC team to review and respond to alerts 24/7, saving us from having to build out our own 24/7 security team, whilst still providing peace of mind to our client base.

Pros

  • Excellent EDR software
  • 24x7 response team to action alerts
  • Quick response, usually well inside SLA

Cons

  • Expensive

Return on Investment

  • Client satisfaction with standard of monitoring and response has increased
  • No breach has occurred for any client with this correctly deployed

Usability

Alternatives Considered

Infocyte HUNT, Sophos Managed Detection and Response and Huntress

Other Software Used

Infocyte HUNT, Sophos Intercept X, Sophos Intercept X for Server, Sophos Managed Detection and Response, Sophos UTM, Kaseya VSA, Datto SIRIS, Datto ALTO, Datto RMM, Datto SaaS Protection, Datto WIFI, ThreatLocker, Spanning Backup

SentinelOne Vigilance Provides Great Value and Protection

Incentivized
Daniel HerefordView profile
Chief Information Officer in Information Technology at SmartBank (501-1000 employees employees)

Use Cases and Deployment Scope

SentinelOne Vigilance is monitoring our SentinelOne Complete install-base on all workstations and on-premise virtual servers in our environment. We have roughly 200 virtual servers and 800 workstations. Around 50% of our workforce does some remote work, but almost all of them do come back into the office commonly. S1 Vigilance is working our EDR portion as we do not have a team of on-staff threat hunters and incident handlers. Endpoint protection is a strong part of our risk mitigation strategy and thusly Vigilance helps extract the full value out of SentinelOne.

Pros

  • AI/ML based detection engine has not missed a single known threat since installed
  • [SentinelOne] Vigilance makes clear notes and does a great job at weeding out false positives
  • Easy to use online console works on any connection
  • Integration with out Okta SSO MFA and Identity cloud

Cons

  • [SentinelOne] Vigilance notes are captured in each event which is near impossible to review with low staff. Better reporting on activities would help demonstrate better the activity ongoing
  • Ability to extract notes and incidents to our SIEM would be great
  • A customer success manager would be a nice addition

Return on Investment

  • 100% EPP and EDR since implemented - ZERO COMPROMISES
  • Enabled remote and hybrid work as SentinelOne [Vigilance] works in all locations all the time
  • Easy to install endpoint

Alternatives Considered

CrowdStrike Falcon Endpoint Protection, eSentire, Sophos Intercept X and Cylance Smart Antivirus