Extend top quality EDR to MDR with SentinelOne Vigilance

Rating: 9 out of 10

January 16, 2025

Use Cases and Deployment Scope

We use SentinelOne Vigilance as an MDR product to support our MSP client base. It provides Endpoint Detection and Response software, backed by a SOC team to review and respond to alerts 24/7, saving us from having to build out our own 24/7 security team, whilst still providing peace of mind to our client base.

Pros

Excellent EDR software
24x7 response team to action alerts
Quick response, usually well inside SLA

Cons

Expensive

Likelihood to Recommend

Suitable for any company/client that is willing to spend the appropriate amount to support an SOC service.

Verified User

C-Level Executive in Information Technology (201-500 employees)

Vetted Review

3 years of experience

SentinelOne Vigilance Provides Great Value and Protection

Rating: 8 out of 10

Incentivized

November 27, 2021

Use Cases and Deployment Scope

SentinelOne Vigilance is monitoring our SentinelOne Complete install-base on all workstations and on-premise virtual servers in our environment. We have roughly 200 virtual servers and 800 workstations. Around 50% of our workforce does some remote work, but almost all of them do come back into the office commonly. S1 Vigilance is working our EDR portion as we do not have a team of on-staff threat hunters and incident handlers. Endpoint protection is a strong part of our risk mitigation strategy and thusly Vigilance helps extract the full value out of SentinelOne.

Pros

AI/ML based detection engine has not missed a single known threat since installed
[SentinelOne] Vigilance makes clear notes and does a great job at weeding out false positives
Easy to use online console works on any connection
Integration with out Okta SSO MFA and Identity cloud

Cons

[SentinelOne] Vigilance notes are captured in each event which is near impossible to review with low staff. Better reporting on activities would help demonstrate better the activity ongoing
Ability to extract notes and incidents to our SIEM would be great
A customer success manager would be a nice addition

Likelihood to Recommend

Excellent value for a team without dedicated EDR personnel or low staff. [SentinelOne] Vigilance does not integrate as well with internal staff and needs a better way to a round-robin or assign issues/follow up to numerous internal staff. Would benefit from more workflow to look at multiple issues.

Daniel Hereford

Chief Information Officer in Information Technology at SmartBank (501-1000 employees)

Vetted Review

View profile

Extend top quality EDR to MDR with SentinelOne Vigilance

Rating: 9 out of 10

Incentivized

January 16, 2025

Use Cases and Deployment Scope

Pros

Excellent EDR software
24x7 response team to action alerts
Quick response, usually well inside SLA

Cons

Expensive

Likelihood to Recommend

Suitable for any company/client that is willing to spend the appropriate amount to support an SOC service.

Verified User

C-Level Executive in Information Technology (201-500 employees)

Vetted Review

3 years of experience

SentinelOne Vigilance Provides Great Value and Protection

Rating: 8 out of 10

Incentivized

November 27, 2021

Use Cases and Deployment Scope

Pros

AI/ML based detection engine has not missed a single known threat since installed
[SentinelOne] Vigilance makes clear notes and does a great job at weeding out false positives
Easy to use online console works on any connection
Integration with out Okta SSO MFA and Identity cloud

Cons

[SentinelOne] Vigilance notes are captured in each event which is near impossible to review with low staff. Better reporting on activities would help demonstrate better the activity ongoing
Ability to extract notes and incidents to our SIEM would be great
A customer success manager would be a nice addition

Likelihood to Recommend

Daniel Hereford

Chief Information Officer in Information Technology at SmartBank (501-1000 employees)

Vetted Review

View profile

SentinelOne Vigilance Reviews and Ratings

Reviews

Extend top quality EDR to MDR with SentinelOne Vigilance

Use Cases and Deployment Scope

Pros

Cons

Likelihood to Recommend

SentinelOne Vigilance Provides Great Value and Protection

Use Cases and Deployment Scope

Pros

Cons

Likelihood to Recommend

Reviews

Extend top quality EDR to MDR with SentinelOne Vigilance

Use Cases and Deployment Scope

Pros

Cons

Likelihood to Recommend

SentinelOne Vigilance Provides Great Value and Protection

Use Cases and Deployment Scope

Pros

Cons

Likelihood to Recommend