Rackspace Managed Hosting Reviews & Ratings 2025

Overview

What is Rackspace Managed Hosting?

Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

Learn from top reviewers

Business email crippled while we waited a MONTH for support

Rating: 1 out of 10

September 27, 2023

IncentivizedVetted ReviewVerified User

We moved my company’s six email accounts to Rackspace Managed Hosting two months ago.

Verified user

C-Level Executive

1 year of experience

In my opinion, Rackspace fell flat on their face - Terrible incident response

Rating: 1 out of 10

December 15, 2022

Vetted ReviewVerified User

We use Rackspace Managed Hosting to host a Microsoft Exchange email server.

Harry Reif

Executive - Corporate

VP-co-owner

The Wishing Well, LLC

10 years of experience

Rackspace hits the sweet spot between price, reliability, and usability.

Rating: 8 out of 10

November 20, 2021

IncentivizedVetted ReviewVerified User

We use Rackspace for their OpenStack hosting. This allows us to run our automation in the cloud and on-prem the same. The benefit is tremendous as we don't have to write two s...

Verified user

Professional

4 years of experience

Cloud server hosting made easy

Rating: 5 out of 10

April 25, 2019

IncentivizedVetted ReviewVerified User

We host a few servers with Rackspace for various things like serving up web sites and running a Nagios monitoring platform. We chose Rackspace because we wanted to have a few ...

John Reeve

Engineer - Engineering

Co-founder, lead developer

Intervals

10 years of experience

Rackspace - Pretty Good, I Think!

Rating: 7 out of 10

February 5, 2018

IncentivizedVetted ReviewVerified User

We use Rackspace for our web and database hosting, with our use handled within the IT and eCommerce departments. Our dealings with Rackspace circle around the technical aspect...

Gideon Caspi

Manager - Marketing

Web Manager

Joe Browns

2 years of experience

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Pricing

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Linux

$23.00

Cloud

per month

Windows

$75.00

Cloud

per month

Windows + SQL

$128.00

Cloud

per month

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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Product Details

About
Integrations
Competitors
Tech Details
FAQs

What is Rackspace Managed Hosting?

Rackspace Managed Hosting is cloud computing company Rackspace's infrastructure-as-a-service offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments. Their options support general computing, databases, networking, storage, connectivity uses, and virtualized servers.

Bare Metal
A single dedicated server with a specific function, like a web server or database server. Storage, networking, and database options can be customized.

Virtualization
A single shared server that allows multiple users of the OS to each control their own network resources with the shared environment.

Private Cloud
Compute resources are shared within an organization, to offer a multi-tenant environment for (internal or external) customers.

Rackspace Managed Hosting Integrations

Rackspace Managed Hosting Competitors

Amazon Web Services

Rackspace Managed Hosting Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	No

Frequently Asked Questions

Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

Amazon Web Services are common alternatives for Rackspace Managed Hosting.

The most common users of Rackspace Managed Hosting are from Small Businesses (1-50 employees).

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Comparisons

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Reviews From Top Reviewers

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Business email crippled while we waited a MONTH for support

Rating: 1 out of 10

Incentivized

September 27, 2023

Verified User

C-Level Executive in Corporate

Machinery Company, 1-10 employees

Vetted Review

Verified User

1 year of experience

Use Cases and Deployment Scope

We moved my company’s six email accounts to Rackspace Managed Hosting two months ago.

Cons

Support took FOUR WEEKS to fix a bad problem
Many sent emails were never received, but not bounced
In my experience, clueless chat and phone support

Likelihood to Recommend

I’m writing to make sure nobody has to endure the terrible customer service that I recently got from Rackspace Managed Hosting. I moved my company’s six email accounts there two months ago. A short time later, a malformed auto-reply email started self-replicating (which a properly-configured mail server should not allow). I quickly contacted live chat (since it took Rackspace Managed Hosting support FOUR DAYS to answer my first support ticket), but they were unable to delete the runaway email. I submitted a ticket on August 5. The bad email quickly replicated over 250,000 times and crippled my email client. After five tries their back-end support team finally fixed the problem on September 1. It took them AN ENTIRE MONTH to repair a problem that, in my opinion, should take a good admin five minutes to fix. In my opinion, stay far away from Rackspace Managed Hosting. I think their support team is massively overworked. Your business could be crippled while you wait.