Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing services. With over 165 services offered, AWS services can provide users with a comprehensive suite of infrastructure and computing building blocks and tools.
$100
per month
Rackspace Managed Hosting
Score 1.1 out of 10
N/A
Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.
$23
per month
Pricing
Amazon Web Services
Rackspace Managed Hosting
Editions & Modules
Free Tier
$0
per month
Basic Environment
$100 - $200
per month
Intermediate Environment
$250 - $600
per month
Advanced Environment
$600-$2500
per month
Linux
$23.00
per month
Windows
$75.00
per month
Windows + SQL
$128.00
per month
Offerings
Pricing Offerings
Amazon Web Services
Rackspace Managed Hosting
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
AWS allows a “save when you commit” option that offers lower prices when you sign up for a 1- or 3- year term that includes an AWS service or category of services.
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More Pricing Information
Community Pulse
Amazon Web Services
Rackspace Managed Hosting
Considered Both Products
Amazon Web Services
Verified User
Engineer
Chose Amazon Web Services
For a small to mid level business to maintain production level servers Heroku, Digital Ocean, and Linode are quite reasonable even though they don't provide the same level of security and GUI options as AWS (I think Heroku actually runs on AWS). Once you hit the tipping point …
The flexibility and innovation are the keys. Amazon Web Services provides all the solutions I need in one [place]. With other providers I don't have enough flexibility to create my architecture of services as I need them. Only Amazon Web Services pre-configures services ready …
Rackspace loses to AWS on both features and price, and their reputation for top-notch customer service just doesn't make up for it, especially if you have talented ops resources who find themselves rarely dependent upon support channels. Even when they do, AWS has a very active …
We also looked at Rackspace but was attracted to AWS by the breadth of services available at comparable cost and reliability.
Rackspace Managed Hosting
Verified User
Employee
Chose Rackspace Managed Hosting
Rackspace is a well established, professional and trusted hosting provider that has proved time and time again to be experts in their field, to always provide the best service and do it quickly, efficiently and moderately priced. Although there are alternatives that might excel …
Rackspace has infinitely better support than other cloud services providers I have had experience with. Their support via phone and live chat are incredibly knowledgeable and friendly, and I never have to wait longer than I feel is acceptable. Beyond customer service and …
We recommend AWS Lightsail with Plesk Ubuntu Web Admin (free) edition for launching WordPress websites. Pricing starts with 3.5$ per month and they are providing 3 months free. In order to access advanced features of Plesk, consider upgrading to paid Plesk plans that starts with 13.50$ per month (10 websites supported). Up to 40% discount is available for the first year. Anyway, even the free Plesk Web Admin version is by itself self sufficient with free SSL.
Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes. While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement. Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
If there is one thing I think AWS needs improvement on, it is the administration dashboard. It can be a nightmare to use especially when trying to access billing. This could be made better, honestly, as there should be a simplified way to access simple admin features.
While AWS was fairly easy to integrate into our solutions, it is not as easy to use without some IT knowledge. The dashboards are complicated and designed for someone who is computer savvy. If you are just want to keep track of billing, for example, you may need to take a course or spend a few hours with someone being walked through the admin console.
AWS does tend to be slow at times. If you do not have a fast internet connection, it can take time to access services that are hosted on AWS. This is not always the case but we have had clients complain about this if they are trying to access a service from multiple points (IP addresses). The only real fix we found was to make our files cache to another server and only keep current data accessible to clients.
Latest outage 12/2/22 and counting over 75 hours - in my opinion, support has been miserable. In my experience, there's little/no communication regarding the problem or cause. No support. In my opinion, erroneous advice. Virtually NOTHING for users. I feel we've been abandoned.
Outage appears to have been caused by unpatched servers & no backup servers
In my opinion, NO COMPANY should trust their data or services to a nonresponsive company like Rackspace.
In my experience, there are NO published policies/practices re: server maintenance (patching) to mitigate hacking, NO published policies/practices re: backup servers in the event of problems. I feel it's stupid of me as a user to have chosen to trust them with critical services
We are almost entirely satisfied with the service. In order to move off it, we'd have to build for ourselves many of the services that AWS provides and the cost would be prohibitive. Although there are cost savings and security benefits to returning to the colo facility, we could never afford to do it, and we'd hate to give up the innovation and constant cycle of new features that AWS gives us.
If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!
Our cloud platform architecture was designed in order to collect, analyze, and optimize modern networks, from AWS-powered computing, networking, storage, and more. So, we needed a reliable, scalable, and secure global computing infrastructure. Auto Scaling and Elastic Load Balancing were key features in our evaluation and later on for scalability and high performance. We being a cybersecurity company, we needed to ensure that our cloud provider utilizes an end-to-end approach to secure and harden the infrastructure, including physical, operational, and software measures - which AWS had all in place.
The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability
AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.
The customer support of Amazon Web Services are quick in their responses. I appreciate its entire team, which works amazingly, and provides professional support. AWS is a great tool, indeed, to provide customers a suitable way to immediately search for their compatible software's and also to guide them in a good direction. Moreover, this product is a good suggestion for every type of company because of its affordability and ease of use.
Amazon Web Services is well suited when we have a huge amount of data to store, process, manipulate and get meaningful information out of. It is also suitable when we need very fast data retrieval from the database. They provide a superior product at a fair price which allows us to further our goals and push the limits of what we are capable of as a team / company.
LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.