Planhat, headquartered in Stockholm, offers their modular suite of applications to subscription based businesses, providing customer success product usage health alerts and guidance, as well as revenue management for tracking subscriptions and business health.
The following is a quick overview of editions offered by other software in similar categories
Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses…
Freshsuccess (based on technology acquired by Natero by Freshworks in May 2019) is designed to help Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort. The vendor says features include: Customer 360 - See customer emails, chats, meetings,…
Glance is a conferencing platform focused on customer engagement through visualization and collaboration.
Planhat is very cost-effective compared to its competitors and offers a similar level of functionality … was tasked with selecting a CS platform for Pexip, and the combination of cost and performance made Planhat a clear winner against the other two products…
nature at Nitro for the CSM team, so it was something that provided a lot of value and so much more insight into a customer's health profile. … provide value ahead of time. … Planhat compares relatively well to Totango, despite not coming along with the massive price…
Planhat was better value for money, seemed to be more user-friendly, and required less time to set
Planhat is suitable for all customer success teams. They don't charge per user, so everyone in an organization can have access. This is really … things at a reasonable price. Planhat was also transparent about their pricing on their website compared to other competitors.
Planhat is more than a Customer Success tool in essence and adds tremendous value and flexibility over its competitors.
Its a very powerful tool. Really easy to use. Cost effective.
