Planhat

Name: Planhat
Rating: 8.1 (45 reviews)

Score8.1 out of 10

45 Reviews and Ratings

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What is Planhat?

Planhat, headquartered in Stockholm, offers their modular suite of applications to subscription based businesses, providing customer success product usage health alerts and guidance, as well as revenue management for tracking subscriptions and business health.

Categories & Use Cases

Media

Insights identify outliers in a portfolio to help users understand risks and opportunities.

Displays clients through any filter to shows only the information that matters.

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Customer profiles
The software unifies and presents all customer data in one place, so customer success managers can track the health of each of their customers.
Category average: 8.7
Internal collaboration
The software allows members of your team to communicate and leave notes about any customer issues.
Category average: 8.2
Product usage
The software integrates with your application to track how customers are using your product.
Category average: 8.3

Engagement analytics
The software allows you to track and report on how your customer base overall is using your product to surface insights such as how feature adoption correlates with customer retention.
Category average: 8.8
Automated workflow
The software allows you to set up automated actions, alerts or tasks to be triggered by particular changes in customer data.
Category average: 8.9
Revenue forecasting
Based on customer health trends, churn rates, etc., the software can predict revenue.
Category average: 7.4