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Oracle Commerce

Oracle Commerce

Overview

What is Oracle Commerce?

Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.

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Learn from top reviewers

Oracle CX Commerce - Powerful Cloud Platform

Rating: 9 out of 10
October 18, 2021
IncentivizedVetted ReviewVerified User
Oracle CX Commerce, previously known as Oracle Commerce Cloud, is a powerful product that is everything you need to succeed in this new generation of the era of commerce. Henc...
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Verified user
Consultant
Oracle Commerce2 years of experience

Oracle CX Commerce Is A Grand Slam!

Rating: 10 out of 10
May 29, 2021
IncentivizedVetted ReviewVerified User
Oracle CX Commerce (formerly Oracle Commerce Cloud) is being used across my organization's sales department. It allows us to track our client's orders, have invoices stored in...
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Verified user
Administrative Assistant
Oracle Commerce1 year of experience

You down with OCC? It's pretty good for me.

Rating: 7 out of 10
February 27, 2020
IncentivizedVetted ReviewVerified User
We use Oracle Commerce Cloud for the e-commerce portion of our website. We're currently split between using OCC for the e-commerce portion and SiteCore for the Marketing and p...
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Michael Weissberg
Manager - Marketing
Digital Marketing Manager
Construction Specialties
Oracle Commerce1 year of experience

OCC Review

Rating: 7 out of 10
July 16, 2019
IncentivizedVetted ReviewVerified User
I am the main user with Oracle Commerce Cloud. We have a few people on our Marketing team who use it as well to post and update different weekly flyer deals. We also have a co...
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Felicia DiSano
Employee - Corporate
Web Developer
Ocean State Job Lot
Oracle Commerce1 year of experience

Can OCC make your website better? Yes, and here's how.

Rating: 10 out of 10
March 25, 2019
IncentivizedVetted ReviewVerified User
Oracle Commerce Cloud (OCC) is used by the Digital Department to merchandise our assortment online. It provides the platform and online content management and promotion for ou...
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Russell Glitman
Manager - Other
E-Commerce Manager
The Vermont Country Store
Oracle Commerce2 years of experience
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Pricing

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Oracle Commerce

Oracle Commerce

N/A
Unavailable

What is Oracle Commerce?

Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

15 people also want pricing

Alternatives Pricing

Salesforce Commerce Cloud

Salesforce Commerce Cloud

$4
per month
What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.

Wix

Wix

$16
per month
What is Wix?

Wix is a website builder used to grown an online presence. The platform allows users to build their website from scratch, choose from designer-made templates, or use an AI website builder to add sections, images, and text.

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Product Demos

Cauldron iOS Demo

YouTube
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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

9
Avg 7.8

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

8.4
Avg 7.7

Online Payment System

Features related to processing online payment for eCommerce purchases.

8.5
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

8.9
Avg 7.7

eCommerce Business Management

Features related to business management and administration of eCommerce operations

9.4
Avg 8.0
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Product Details

What is Oracle Commerce?

Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.

Oracle Commerce Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: eCommerce security
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Oracle Commerce Integrations

Oracle Commerce Competitors

Oracle Commerce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web

Frequently Asked Questions

Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.

Salesforce Commerce Cloud and SAP Commerce Cloud are common alternatives for Oracle Commerce.

Reviewers rate Shipping and Custom functionality highest, with a score of 9.9.

The most common users of Oracle Commerce are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
Companies can't remove reviews or game the system. Here's why
(1-5 of 18)

You down with OCC? It's pretty good for me.

Rating: 7 out of 10
Incentivized
February 27, 2020
MW
Michael Weissberg
Digital Marketing Manager
Construction Specialties (Building Materials, 1001-5000 employees)
Vetted Review
Verified User
Oracle Commerce
1 year of experience
View profile
Pros
  • OCC is mobile friendly and you can create different views easily
  • IT does not need to be involved in adding and modifying products - the backend user interface is easy for marketing to work within
  • A/B testing is extremely easy, requires absolutely no programming, and allows marketing to continuously optimize the website - live - and automatically implement the best working results
Cons
  • Initial implementation for us has been particularly expensive, and requires the use of multiple partners. Onboarding and initial build out can be difficult, with some potential far-reaching errors.
  • We've discovered from others in our use case, that if an error is made in initial product definition and hierarchy setup, they live in the instance permanently.
  • Specifically, within search, it will only search 'products,' so things like warranties, articles, or other content wouldn't show up unless literally everything is an independent product.

Can OCC make your website better? Yes, and here's how.

Rating: 10 out of 10
Incentivized
March 25, 2019
RG
Russell Glitman
E-Commerce Manager
The Vermont Country Store (Consumer Goods, 201-500 employees)
Vetted Review
Verified User
Oracle Commerce
2 years of experience
View profile
Pros
  • Rapidly update product assortment and merchandising presentation.
  • Responsive design reduces development time for desktop, mobile and tablet versions of the web site.
  • Server infrastructure and CDN provide a reliable and extensible platform manages traffic bursts created by email, catalog mailings and fourth quarter seasonal surge.
Cons
  • Integration with other Oracle web products, particularly Responsys. The more we can leverage our red apps together the better.
  • Development of new services, such as Experiments and AI Apps, requires extensive trouble shooting by the customer. We can spend months working with Oracle to get these services to work correctly. On the plus side, Oracle is clearly committed to solving the issues we find and works aggressively to resolve problems.
  • Upgrades to the application always seem to require a patch or two. This frequently extends the upgrade schedule, effecting our implementation plans and our own site enhancement schedule.

OCC Review

Rating: 7 out of 10
Incentivized
July 16, 2019
FD
Felicia DiSano
Web Developer
Ocean State Job Lot (Retail, 1001-5000 employees)
Vetted Review
Verified User
Oracle Commerce
1 year of experience
View profile
Pros
  • Saving code within different widgets to reuse on different pages
  • Webhook connectioms
  • Ease of uploading widgets
Cons
  • Documentation on commerce cloud
  • Better support on Severity 1 tickets. There have been times I do not see a resolution for a month
  • More detailed information on errors from different job failures

Oracle CX Commerce - Powerful Cloud Platform

Rating: 9 out of 10
Incentivized
October 18, 2021
Verified User
Consultant in Finance and Accounting
Accounting Company, 10,001+ employees
Vetted Review
Verified User
Oracle Commerce
2 years of experience
Pros
  • Their technical support is amazing
  • Webhook Service is great
  • Integration is easy
  • Modern framework
  • Upgrades are free for customers
Cons
  • No log access to troubleshoot issues
  • Changing of skins is not easy
  • Documentation is not great
  • Little technical knowledge is required

Oracle CX Commerce Is A Grand Slam!

Rating: 10 out of 10
Incentivized
May 29, 2021
Verified User
Administrative Assistant in Sales
Events Services Company, 1001-5000 employees
Vetted Review
Verified User
Oracle Commerce
1 year of experience
Pros
  • Helps to boost revenue by recommending products to clients based upon previous purchases
  • Helps to keep accounts payable and receivable continually updated with routine sync
  • Helps provide support across multiple currencies
Cons
  • Could provide a more detailed search system to let clients better search for products
  • Pricing models for this type of software could be better evaluated
  • Faster transaction processing speeds
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