Less Annoying CRM Reviews & Insights

Score9.8 out of 10

74 Reviews and Ratings

Overview

Synthesised from 11 reviews | Last Published May 27, 2026

In TrustRadius reviews, Less Annoying CRM is primarily used by organizations seeking straightforward client and prospect management. Reviewers widely value its intuitive navigation and ease of use, with 8 out of 11 noting its simple interface allows quick staff adoption. The platform addresses business problems by simplifying tracking, organizing outreach, and consolidating contact information, often saving significant time. Strong customer support is also a consistent highlight.

Emerging positives include customization options for tailoring interfaces and pipelines to unique workflows. However, some reviewers indicate room for improvement in search capabilities, particularly for efficiently retrieving information from unstructured notes. Overall, reviewers describe Less Annoying CRM as a user-friendly and well-supported solution that enhances operational efficiency and organization.

Pros

Simple, intuitive interface for quick staff adoption
Responsive and helpful customer support
Customizable fields and pipelines for tailored workflows
Efficient client and prospect tracking and outreach organization
Reduces administrative time and boosts productivity

Cons

Limited search capabilities, especially for unstructured notes

Read Full Review Insights

View All Reviews

Less Annoying CRM Reviews

64 Reviews

This is the PERFECT CRM

Rating: 10 out of 10

May 26, 2026

Use Cases and Deployment Scope

I absolutely love this CRM! It's easy to navigate, easy to learn and the customer support team is just outstanding. Every single person I've interacted with has been so friendly and helpful. They treat you like you're a valued customer and not a means to an end. They really care about helping you to get you the answers you need and making sure that you're taking advantage of the features that your business needs to operate at its fullest. I love how simple and easy it is to learn how to use Less Annoying CRM. I've seen other CRMs that were incredibly overwhelming and cumbersome. Not so with Less Annoying CRM. You will love it!

Pros

Easy to set up, learn and navigate
INCREDIBLE customer support
The user interface is clean, welcoming and easy to navigate

Cons

A way to search through the Notes section

Likelihood to Recommend

This is the perfect solution for companies looking for a simple and easy-to-use CRM that also has valuable features and functionalities that their business needs. The price is fantastic and the customer service is responsive, friendly and caring. The ability to sync Less Annoying CRM with other programs is a plus. I love that they continue to introduce new features that are helpful.

Kristy Crippen

Founder in Professional Services at Collaborative Partners Administrative Services, LLC (1-10 employees)

Vetted Review

4 years of experience

Less Annoying CRM is like a tiny helpful second brain highly recommend

Rating: 10 out of 10

May 18, 2026

Use Cases and Deployment Scope

I use Less Annoying CRM every day to keep track of a lot of different clients and contacts, track events/calendars, project/pipeline management, and other stuff. It's a crucial part of my business, and it has functionality I plan to use as my business grows over the next few years. The team keeps adding new features that are really useful, including automations.

Pros

It doesn't introduce friction in my workflow, it makes things easier to manage
Their customer service and support is fantastic
They clearly prioritize making good software that works for their customers, not maximizing profit
It's easy to set up customized pipelines and workflows

Cons

I wouldn't mind a couple extra widgets on the homepage but this is in no way a big deal

Likelihood to Recommend

I've tried several different CRM software and my goodness most of them send my blood pressure through the roof, but not this one! Less Annoying CRM is exactly what it says it is. It's not annoying at all. It's helpful. It's really, really helpful. Totally wouldn't be able to do my job without it. It's easy to use and set up, it helps me keep track of a lot of complicated workflows and contacts, and the team building it clearly puts a lot of effort into making software that prioritizes functionality over profit.

Verified User

Professional (1-10 employees)

Vetted Review

4 years of experience

Less Annoying is truly less annoying.

Rating: 10 out of 10

April 28, 2026

Use Cases and Deployment Scope

I switched to Less Annoying CRM after years of using Salesforce. True to its name, it is truly less annoying. It's so much faster and easier to use. I was able to import spreadsheets from the other CRM without any problems and can pull up my information faster. There was virtually no learning curve and appreciated that I was assigned a person to answer all my questions as I was getting started. If I do email with a question, someone is quick to respond. I highly recommend this to anyone.

Pros

The calendar
customer service
organizing

Cons

being able to customize the contact area

Likelihood to Recommend

I'm a 1 person team and just needed the basic CRM and this fits the bill perfectly.

Verified User

Partner in Marketing (1-10 employees)

Vetted Review

1 year of experience

The perfect CRM for our needs

Rating: 10 out of 10

March 25, 2026

Use Cases and Deployment Scope

We are a few months into using LACRM and have been uber impressed. The solution itself is exactly what we needed for our small company managing a nominal amount of contacts. That's not to say LACRM couldn't handle a larger operation than ours (which they do), but this felt like the perfect sweet spot for us.

The one thing that stands out to me about this company is its people. EVERYONE I have communicated with at LACRM has been outstanding. I don't know if "high-level customer service" is part of this company's hiring criteria, but they have certainly knocked it out of the park whenever I have a question that needs answering.

Keep up the good work, LACRM.

Pros

Support
Customer Service
Articulation of the solution benefits

Cons

I would like to see a search functionality in the Notes section

Likelihood to Recommend

Smaller companies without the need for an overabundance of bells and whistles.

Michael Wray

Vice President in Human Resources at Executive Talent Partners (1-10 employees)

Vetted Review

10 years of experience

Less Annoying is all you need

Rating: 10 out of 10

November 6, 2025

Use Cases and Deployment Scope

I use LACRM to manage my clients and seminar participants. I looked at several CRMs, and LACRM impressed me from the very first minute with its clear layout and structure. On the homepage, I can see my tasks, appointments, and pipelines. I have a progress report for each of my clients and can freely configure individual checkboxes and fields. All emails are automatically logged and assigned to the clients. I can enter notes, so I can see what we've discussed in previous interactions with clients. I can assign appointments to clients, which are synchronized with my Google Calendar. I can also assign tasks, which are displayed on my homepage and can be checked off. The integration with Tidycal (similar to Calendly) also works perfectly. Booked appointments, including the meeting link, are automatically added to my LACRM calendar. As a visual learner, I was pleased that I could customize the color scheme – it makes it more visually appealing. But the most ingenious feature is the forms: I've linked the forms to my landing pages, making it easy to collect and organize my prospects' data. The clear and simple structure makes it easy to navigate. I wouldn't want to live without LACRM anymore – it truly makes my life less annoying! I wholeheartedly recommend it!

Ich benutze LACRM für die Verwaltung meiner Klienten und Seminar-Teilnehmer. Ich hatte mir mehrere CRMs angeschaut und LACRM hat mich von der ersten Minute überzeugt durch seine gute Übersichtlichkeit und Struktur. Auf der Home-Seite sehe ich meine Aufgaben, Termine und Pipelines. Ich habe zu jedem meiner Klienten eine Verlaufsdokumentation zur Verfügung und kann individuelle Check-Boxen und Felder frei zusammenstellen. Alle Emails werden automatisch geloggt und den Klienten zugeordnet. Ich kann Notizen eingeben und so bei jeder Interaktion mit den Klienten sehen, worüber wir die letzten Male gesprochen haben. Ich kann den Klienten Termine zuordnen, die mit meinem Google-Kalender synchronisiert werden. Ebenso kann ich Aufgaben zuordnen, die auf meiner Home-Seite angezeigt und abgehakt werden können. Auch die Verbindung von Tidycal (ähnlich Calendly) funktioniert perfekt. Gebuchte Termine landen inklusive Besprechungslink direkt in meinem LACRM-Kalender. Da ich ein visueller Typ bin, hat es mich gefreut, dass ich die Farbgestaltung selber einstellen kann - so schaue ich es mir auch gerne an. Aber das genialste sind die Formulare: Ich habe die Formulare auf meinen Landingpages verknüpft und kann so mit Leichtigkeit die Daten meiner Interessenten sammeln und organisieren. Durch die Übersichtlichkeit und Einfachheit der Struktur findet man sich leicht zurecht. Ich möchte nicht mehr ohne LACRM leben - es macht mein Leben wirklich "less annoying", also weniger nervtötend! Ich kann es uneingeschränkt weiterempfehlen!

Pros

Very clear and easy-to-understand client management
Tasks, deadlines and communication protocols perfectly organized.
Forms can be linked to landing pages, making the collection and organization of prospect data incredibly easy.
Sehr übersichtliche und leicht zu verstehende Klientenverwaltung
Aufgaben, Termine und Kommunikationsprotokolle perfekt organisiert.
Formulare können auf Landingpages verlinkt werden, so wird das Sammeln und die Organisation von Interessentendaten kinderleicht.

Cons

It would be nice to have the option of pop-up windows in the forms (e.g. for privacy notices, which could then be accepted with one click).
I work in two time zones. I would like my two preferred time zones to be displayed when scheduling appointments, so I don't have to scroll through them every time. I would like to be able to specify in my calendar when I'm in each time zone, so I can see appointments at the correct time and not only when I'm already there.
These are minor things, nothing else comes to mind.
Es wäre schön, bei den Formularen die Möglichkeit von Pop-Up-Fenstern zu haben (z.B. für Datenschutzhinweise, die dann mit einem Klick akzeptiert werden könnten)
Ich arbeite in zwei Zeitzonen. Ich würde gerne bei der Terminvergabe meine beiden bevorzugten Zeitzonen angezeigt bekommen, damit ich nicht jedesmal lange scrollen muss. Ich würde gerne in meinem Kalender festlegen, von wann bis wann ich in welcher Zeitzone bin, damit ich die Termine gleich zur richtigen Zeit sehen kann und nicht erst, wenn ich dort bin.
Das sind Kleinigkeiten, mehr fällt mir nicht ein.

Likelihood to Recommend

I think LACRM is perfect for smaller companies that need a simply structured and clear customer management system, but with great functionality.

Ich denke, LACRM ist perfekt für kleinere Unternehmen, die eine einfach strukturierte und übersichtliche Kundenverwaltung, aber mit großer Funktionalität benötigen.

This review was originally written in German and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Dorina Jacob

Heilpraktikerin at Dorina Jacob (11-50 employees)

Vetted Review

1 year of experience

View profile

It reliably does what I need it to do and it's easy to use.

Rating: 10 out of 10

November 6, 2025

Use Cases and Deployment Scope

I run a small business. I tried a few big name CRM vendors but found them cumbersome and confusing to use. Fortunately, it turns out, those vendors have consultants on call who would be happy to set things up for the customer for a small fortune. To heck with that. And that is when Less Annoying CRM came to my attention. I've been using them for years with zero headaches and zero consultants. I strongly recommend them. Try it; you may be able to discard the Tylenol bottle.

Pros

Customizable data fields.
Simple, clear user interface.
Marvelously easy to set up.

Cons

I'd like to see a support chat option.

Likelihood to Recommend

I can quickly find client info when needed, such as when I get a call and need to have their data immediately on my screen. Works great.

Michael McKown

President in Corporate at Ghostwriters Central, Inc. (11-50 employees)

Vetted Review

3 years of experience

View profile

Excellent experience

Rating: 10 out of 10

October 24, 2025

Use Cases and Deployment Scope

I am the sales manager for an equine supplements company in NZ. Less Annoying CRM helps me to organize my cold calls, plan call lists, track client engagement and sales through the groups and pipelines, record client interest for future sales calls, track re-order dates for clients on my calendar, track important racing dates and events, consolidates my contacts list with simple and easy Intergrations via Google.

Before joining Less Annoying CRM, i was tracking most of my call information via spreadsheets and it has been an absolute game changer for me and allowed me to save time and effort with tasks. The staff are friendly and super helpful! I have really enjoyed using the program. I think the interface is excellent, simple, easy to navigate and easy to understand. I love the fact that I can customize every aspect of my interface with pipelines, groups, calendars and more. It has meant that my workspace runs efficiently for my specific needs!

As a dedicated member of a small business, I know how important it is to have good feedback, I think you guys are doing an excellent job!

Thanks a bunch,
From the [...] NZ team!

Pros

simple interface
customizations
helpful and friendly team

Cons

Being able to create sales records for clients that don't display as a badge but instead just show as a record on their contact profile.

Likelihood to Recommend

It is well suited to me due to its simplicity and customization tools, I imagine that this CRM would be well suited to mast applications

Cathy Lowther

Sales Manager in Sales at Equine Products NZ (1-10 employees)

Vetted Review

Fantastically simple CRM

Rating: 10 out of 10

September 24, 2025

Use Cases and Deployment Scope

We use LACRM as a general organizational tool that brings all of the information I need day to day into one place. It's a lightweight CRM compared to most, but I didn't need or want most of the heavier (and costlier) features that other services provide. I use it to track my schedule, contacts, tasks, and large overhead view of the different aspects of my business. It is not a shift scheduler or time clock. It is a slightly modular organizer for your operations information.

Pros

Simplicity
Organization
Value

Cons

Brief web app stutters

Likelihood to Recommend

LACRM is odd because it is purposefully positioned below most CRMs. If you find that other CRMs are too complicated, feature-heavy, or expensive, then LACRM is perfect. It is basically an office assistant. You wouldn't have your assistant schedule shifts or manage payroll, but it does keep you organized and prepared for the days, weeks, and months in advance as long as you use it consistently! It is a wonderful tool that keeps my head on straight and my butt on time.

Tristan Rethman

Many Hats at Signature Cleaning (1-10 employees)

Vetted Review

1 year of experience

View profile

Less Annoying CRM - actually enjoyable to use

Rating: 10 out of 10

September 4, 2025

Use Cases and Deployment Scope

I run a solo business and work closely with lots of clients with differing backgrounds and needs. I also have lots of sales prospects coming through. Less Annoying CRM allows me to spend a lot less time collecting and finding information and helps me track processes.

Pros

Allows new clients to enter their own data (less data entry and typos from me)
Incredibly easy to sort and find any data
Integrates with Google Contacts and Mailchimp easily
Super easy to get up and running and build extra functions as you go - no big messy learning curve before you can use!
Slick and consistent interface means less time for me to find functions I want to use

Cons

I have no complaints. All my needs are met

Likelihood to Recommend

Great for tracking sales processes and client responses. Easy to segment based on tags for marketing. Customised forms allow automation of data collection and adding to funnels.

Verified User

Director (1-10 employees)

Vetted Review

3 years of experience

Reliable Affordable and Worth It

Rating: 10 out of 10

September 2, 2025

Use Cases and Deployment Scope

I have been in the insurance industry for over 30 years. I have seen many CRMs; some simple and some complex. However, I have not worked with one as easy and cost efficient as Less Annoying. Additionally, what is almost better than the CRM itself is the support they give. They are quick to respond and very willing to go above and beyond in answering our questions! Thanks Less Annoying team!! Sam

Pros

Very responsive
Specific in how they answer questions
Great follow up to make sure we feel supported

Cons

Pushing various tutorial videos out would be helpful to get us thinking about things we are not aware of

Likelihood to Recommend

I needed help with importing clients and they walked me through it plus provided a video tutorial that made the process very simple.

Sam Nigro

Owner in Corporate at 5 Minute Insurance (1-10 employees)

Vetted Review

1 year of experience

Loading Reviews List....

Less Annoying is all you need

Rating: 10 out of 10

November 6, 2025

Use Cases and Deployment Scope

Pros

Very clear and easy-to-understand client management
Tasks, deadlines and communication protocols perfectly organized.
Forms can be linked to landing pages, making the collection and organization of prospect data incredibly easy.
Sehr übersichtliche und leicht zu verstehende Klientenverwaltung
Aufgaben, Termine und Kommunikationsprotokolle perfekt organisiert.
Formulare können auf Landingpages verlinkt werden, so wird das Sammeln und die Organisation von Interessentendaten kinderleicht.

Cons

It would be nice to have the option of pop-up windows in the forms (e.g. for privacy notices, which could then be accepted with one click).
I work in two time zones. I would like my two preferred time zones to be displayed when scheduling appointments, so I don't have to scroll through them every time. I would like to be able to specify in my calendar when I'm in each time zone, so I can see appointments at the correct time and not only when I'm already there.
These are minor things, nothing else comes to mind.
Es wäre schön, bei den Formularen die Möglichkeit von Pop-Up-Fenstern zu haben (z.B. für Datenschutzhinweise, die dann mit einem Klick akzeptiert werden könnten)
Ich arbeite in zwei Zeitzonen. Ich würde gerne bei der Terminvergabe meine beiden bevorzugten Zeitzonen angezeigt bekommen, damit ich nicht jedesmal lange scrollen muss. Ich würde gerne in meinem Kalender festlegen, von wann bis wann ich in welcher Zeitzone bin, damit ich die Termine gleich zur richtigen Zeit sehen kann und nicht erst, wenn ich dort bin.
Das sind Kleinigkeiten, mehr fällt mir nicht ein.

Likelihood to Recommend

Dorina Jacob

Heilpraktikerin at Dorina Jacob (11-50 employees)

Vetted Review

1 year of experience

View profile