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Less Annoying CRM

Score9.8 out of 10

74 Reviews and Ratings

What is Less Annoying CRM?

Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

Media

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.
Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.
Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.
Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.
Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.
Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

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Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.

Top Performing Features

  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 8.7

  • Customer data management / contact management

    The software acts as a single source for all customer data and enables users to access that data efficiently.

    Category average: 8.6

  • Opportunity management

    Users can track deals and create quotes.

    Category average: 8.5

Areas for Improvement

  • Forecasting

    The software helps users accurately forecast sales based on volume and conversion metrics.

    Category average: 8

  • Scripting environment

    Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

    Category average: 7.5

  • Quote & order management

    Users can create, process and fulfill price quotations and sales transactions.

    Category average: 8

This is the PERFECT CRM

Use Cases and Deployment Scope

I absolutely love this CRM! It's easy to navigate, easy to learn and the customer support team is just outstanding. Every single person I've interacted with has been so friendly and helpful. They treat you like you're a valued customer and not a means to an end. They really care about helping you to get you the answers you need and making sure that you're taking advantage of the features that your business needs to operate at its fullest. I love how simple and easy it is to learn how to use Less Annoying CRM. I've seen other CRMs that were incredibly overwhelming and cumbersome. Not so with Less Annoying CRM. You will love it!

Pros

  • Easy to set up, learn and navigate
  • INCREDIBLE customer support
  • The user interface is clean, welcoming and easy to navigate

Cons

  • A way to search through the Notes section

Return on Investment

  • It's like having a second brain in my business. It's there to remind me of tasks, help me to keep track of deadlines and keep me extremely organized.

Usability

Alternatives Considered

Zoho CRM

Other Software Used

MailerLite, QuickBooks Online

The perfect CRM for our needs

Use Cases and Deployment Scope

We are a few months into using LACRM and have been uber impressed. The solution itself is exactly what we needed for our small company managing a nominal amount of contacts. That's not to say LACRM couldn't handle a larger operation than ours (which they do), but this felt like the perfect sweet spot for us.

The one thing that stands out to me about this company is its people. EVERYONE I have communicated with at LACRM has been outstanding. I don't know if "high-level customer service" is part of this company's hiring criteria, but they have certainly knocked it out of the park whenever I have a question that needs answering.

Keep up the good work, LACRM.

Pros

  • Support
  • Customer Service
  • Articulation of the solution benefits

Cons

  • I would like to see a search functionality in the Notes section

Return on Investment

  • Moving from an Excel spreadsheet tracking method to LACRM has helped us be much more efficient.

Usability

Less Annoying CRM is like a tiny helpful second brain highly recommend

Use Cases and Deployment Scope

I use Less Annoying CRM every day to keep track of a lot of different clients and contacts, track events/calendars, project/pipeline management, and other stuff. It's a crucial part of my business, and it has functionality I plan to use as my business grows over the next few years. The team keeps adding new features that are really useful, including automations.

Pros

  • It doesn't introduce friction in my workflow, it makes things easier to manage
  • Their customer service and support is fantastic
  • They clearly prioritize making good software that works for their customers, not maximizing profit
  • It's easy to set up customized pipelines and workflows

Cons

  • I wouldn't mind a couple extra widgets on the homepage but this is in no way a big deal

Return on Investment

  • It's cut the time I spend organizing/reaching out to contacts by more than half

Usability

Less Annoying is truly less annoying.

Use Cases and Deployment Scope

I switched to Less Annoying CRM after years of using Salesforce. True to its name, it is truly less annoying. It's so much faster and easier to use. I was able to import spreadsheets from the other CRM without any problems and can pull up my information faster. There was virtually no learning curve and appreciated that I was assigned a person to answer all my questions as I was getting started. If I do email with a question, someone is quick to respond. I highly recommend this to anyone.

Pros

  • The calendar
  • customer service
  • organizing

Cons

  • being able to customize the contact area

Return on Investment

  • can make more calls
  • Keep better notes about leads & clients

Usability

Less Annoying is all you need

Use Cases and Deployment Scope

I use LACRM to manage my clients and seminar participants. I looked at several CRMs, and LACRM impressed me from the very first minute with its clear layout and structure. On the homepage, I can see my tasks, appointments, and pipelines. I have a progress report for each of my clients and can freely configure individual checkboxes and fields. All emails are automatically logged and assigned to the clients. I can enter notes, so I can see what we've discussed in previous interactions with clients. I can assign appointments to clients, which are synchronized with my Google Calendar. I can also assign tasks, which are displayed on my homepage and can be checked off. The integration with Tidycal (similar to Calendly) also works perfectly. Booked appointments, including the meeting link, are automatically added to my LACRM calendar. As a visual learner, I was pleased that I could customize the color scheme – it makes it more visually appealing. But the most ingenious feature is the forms: I've linked the forms to my landing pages, making it easy to collect and organize my prospects' data. The clear and simple structure makes it easy to navigate. I wouldn't want to live without LACRM anymore – it truly makes my life less annoying! I wholeheartedly recommend it!

Ich benutze LACRM für die Verwaltung meiner Klienten und Seminar-Teilnehmer. Ich hatte mir mehrere CRMs angeschaut und LACRM hat mich von der ersten Minute überzeugt durch seine gute Übersichtlichkeit und Struktur. Auf der Home-Seite sehe ich meine Aufgaben, Termine und Pipelines. Ich habe zu jedem meiner Klienten eine Verlaufsdokumentation zur Verfügung und kann individuelle Check-Boxen und Felder frei zusammenstellen. Alle Emails werden automatisch geloggt und den Klienten zugeordnet. Ich kann Notizen eingeben und so bei jeder Interaktion mit den Klienten sehen, worüber wir die letzten Male gesprochen haben. Ich kann den Klienten Termine zuordnen, die mit meinem Google-Kalender synchronisiert werden. Ebenso kann ich Aufgaben zuordnen, die auf meiner Home-Seite angezeigt und abgehakt werden können. Auch die Verbindung von Tidycal (ähnlich Calendly) funktioniert perfekt. Gebuchte Termine landen inklusive Besprechungslink direkt in meinem LACRM-Kalender. Da ich ein visueller Typ bin, hat es mich gefreut, dass ich die Farbgestaltung selber einstellen kann - so schaue ich es mir auch gerne an. Aber das genialste sind die Formulare: Ich habe die Formulare auf meinen Landingpages verknüpft und kann so mit Leichtigkeit die Daten meiner Interessenten sammeln und organisieren. Durch die Übersichtlichkeit und Einfachheit der Struktur findet man sich leicht zurecht. Ich möchte nicht mehr ohne LACRM leben - es macht mein Leben wirklich "less annoying", also weniger nervtötend! Ich kann es uneingeschränkt weiterempfehlen!

Pros

  • Very clear and easy-to-understand client management
  • Tasks, deadlines and communication protocols perfectly organized.
  • Forms can be linked to landing pages, making the collection and organization of prospect data incredibly easy.
  • Sehr übersichtliche und leicht zu verstehende Klientenverwaltung
  • Aufgaben, Termine und Kommunikationsprotokolle perfekt organisiert.
  • Formulare können auf Landingpages verlinkt werden, so wird das Sammeln und die Organisation von Interessentendaten kinderleicht.

Cons

  • It would be nice to have the option of pop-up windows in the forms (e.g. for privacy notices, which could then be accepted with one click).
  • I work in two time zones. I would like my two preferred time zones to be displayed when scheduling appointments, so I don't have to scroll through them every time. I would like to be able to specify in my calendar when I'm in each time zone, so I can see appointments at the correct time and not only when I'm already there.
  • These are minor things, nothing else comes to mind.
  • Es wäre schön, bei den Formularen die Möglichkeit von Pop-Up-Fenstern zu haben (z.B. für Datenschutzhinweise, die dann mit einem Klick akzeptiert werden könnten)
  • Ich arbeite in zwei Zeitzonen. Ich würde gerne bei der Terminvergabe meine beiden bevorzugten Zeitzonen angezeigt bekommen, damit ich nicht jedesmal lange scrollen muss. Ich würde gerne in meinem Kalender festlegen, von wann bis wann ich in welcher Zeitzone bin, damit ich die Termine gleich zur richtigen Zeit sehen kann und nicht erst, wenn ich dort bin.
  • Das sind Kleinigkeiten, mehr fällt mir nicht ein.

Return on Investment

  • I no longer overlook any requests or tasks.
  • It saves me a lot of time.
  • I can operate it from anywhere, including from my smartphone.
  • Ich übersehe keine Anfragen oder Aufgaben mehr.
  • Es spart mir viel Zeit.
  • Ich kann es von überall bedienen, auch vom Smartphone.

Usability

Alternatives Considered

HubSpot CRM

Other Software Used

TidyCal