Overview
What is GoCo?
GoCo is an HR platform designed for small and mid-sized businesses to simplify HR tasks and enhance productivity. GoCo empowers HR teams to streamline workflows and focus on building happier, more efficient teams.
GoCo is pretty good, I’d go for it!
GoCo is a fantastic HR platform
Pricing
What is GoCo?
GoCo is an HR platform designed for small and mid-sized businesses to simplify HR tasks and enhance productivity. GoCo empowers HR teams to streamline workflows and focus on building happier, more efficient teams.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
2 people also want pricing
Alternatives Pricing
What is TriNet HR Platform?
Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.
What is BambooHR?
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
Product Details
- About
- Competitors
- Tech Details
What is GoCo?
GoCo is built to support existing processes, policies, and providers, so there is no need to change processes just to adopt a modern HR system. For those who already have benefits, GoCo can add them and let the user's team enroll online. GoCo can also sync to existing payroll solutions.
Every GoCo customer gets a dedicated Customer Success Manager whose only job is to help make the user's team successful.
GoCo Competitors
GoCo Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(7)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found that GoCo's software provides a comprehensive solution for HR management, allowing them to streamline and centralize multiple tasks in one place. The platform enables users to easily manage PTO and Non PTOs, store important employment documents, and payroll information. By combining payroll and timesheets, the app eliminates the need for dual entry, saving time and effort. The automatic syncing of employee information from GoCo to insurance carriers and payroll has been particularly helpful during open enrollment, reducing paperwork and saving time. Additionally, the digitization and automation provided by the solution have been beneficial for HR administration, freeing up resources for more value-added work. Overall, users appreciate the convenience and efficiency of GoCo's platform, which simplifies HR processes, improves compliance management, and enhances communication between employers and employees. Some users have experienced a decline in customer service quality, but overall, GoCo is viewed as an effective tool for managing HR needs and optimizing organizational processes.
Intuitive and Easy to Use: Users have consistently praised GoCo for its intuitive and easy-to-use interface. Many reviewers mentioned that the implementation of the system was straightforward, allowing restaurant managers to quickly understand and utilize it effectively. Additionally, employees were able to navigate the system with ease, making administrative processes more efficient.
Excellent Customer Support: The customer support provided by GoCo has received high praise from users. Some reviewers specifically mentioned a customer support person named Smith as being extremely helpful. The quick response and attentiveness of the GoCo team, including account managers, was appreciated by users during both the exploration phase and ongoing use of the platform.
Streamlined HR Operations: Users found that GoCo greatly facilitated various HR operations. Many reviewers highlighted how it made onboarding new employees seamless and centralized HR information in one place. This made it easier for HR departments to keep payroll information up to date and track employee time off. Additionally, users commended GoCo for its ability to streamline multiple HR processes such as hiring, onboarding, payroll, and benefits into one platform.
Improving Visibility of Completed Tasks: Some users have suggested improving the visibility of completed tasks by displaying them in a list format. This would involve placing new tasks at the top and moving completed items below, which would make it easier for users to track their progress.
Correcting Expiration Dates on Documents: Many users wish for the ability to correct expiration dates on documents without having to go through the hassle of downloading and re-uploading them. This feature would save time and effort when making simple edits.
Emails About Completed Selections: Some users mention receiving emails about completed selections that they hadn't made themselves. This can be confusing and may lead to unnecessary notifications cluttering their inbox. Implementing a system that only sends email alerts for actions taken by the user could help improve this issue.
Based on user reviews, GoCo receives the following recommendations:
-
Integrate with proprietary software and vendors upfront: Users highly recommend integrating GoCo with their existing software and vendor systems right from the start. This allows for a seamless flow of data and streamlines various HR processes.
-
Build a strong mobile product offering: Many reviewers suggest that GoCo should focus on developing a robust mobile product. This would enable employees to access and manage HR-related tasks conveniently from their smartphones, improving overall accessibility and user experience.
-
Partner with a knowledgeable broker for setup and management: Several users advise small businesses to partner with a knowledgeable broker while setting up and managing GoCo portals. This helps ensure efficient implementation and utilization of the platform's features, maximizing its benefits for HR management.
Overall, users highly recommend GoCo for its ease of use, convenience for employees, time-saving capabilities, and ability to automate HR processes effectively. They also praise its simple interface, dedication to improving the employer/employee experience, and emphasize giving GoCo a try as employees are likely to love it.
Attribute Ratings
Reviews
(1-2 of 2)GoCo is pretty good, I’d go for it!
- User interface
- Implementation
- Ease of use
- Customer service
- Compliance
- Communication
- Employee demographic data
- 100%10.0
- Employment history
- 100%10.0
- Job profiles and administration
- 100%10.0
- Workflow for transfers, promotions, pay raises, etc.
- 80%8.0
- Organizational charting
- 100%10.0
- Organization and location management
- 100%10.0
- Compliance data (COBRA, OSHA, etc.)
- 70%7.0
- Pay calculation
- 100%10.0
- Support for external payroll vendors
- N/AN/A
- Off-cycle/On-Demand payment
- N/AN/A
- Benefit plan administration
- N/AN/A
- Direct deposit files
- 100%10.0
- Salary revision and increment management
- 90%9.0
- Reimbursement management
- 100%10.0
- Approval workflow
- N/AN/A
- Balance details
- N/AN/A
- Annual carry-forward and encashment
- N/AN/A
- View and generate pay and benefit information
- 100%10.0
- Update personal information
- 100%10.0
- View job history
- 100%10.0
- View company policy documentation
- 100%10.0
- Employee recognition
- 100%10.0
- Tracking of all physical assets
- 70%7.0
- Report builder
- 80%8.0
- Pre-built reports
- 100%10.0
- Ability to combine HR data with external data
- 100%10.0
- Performance plans
- N/AN/A
- Performance improvement plans
- N/AN/A
- Review status tracking
- N/AN/A
- Review reminders
- N/AN/A
- Multiple review frequency
- N/AN/A
- Create succession plans/pools
- N/AN/A
- Candidate ranking
- N/AN/A
- Candidate search
- N/AN/A
- Candidate development
- N/AN/A
- New hire portal
- 100%10.0
- Manager tracking tools
- 100%10.0
- Corporate goal setting
- 100%10.0
- Individual goal setting
- 100%10.0
- Line-of sight-visibility
- N/AN/A
- Performance tracking
- N/AN/A
- Job Requisition Management
- N/AN/A
- Company Website Posting
- N/AN/A
- Publish to Social Media
- N/AN/A
- Job Search Site Posting
- N/AN/A
- Duplicate Candidate Prevention
- N/AN/A
- Applicant Tracking
- N/AN/A
- Notifications and Alerts
- N/AN/A
- Simplify payroll
- Simplify New hire onboarding
- Difficulty with new laws during covid
GoCo is a fantastic HR platform
- Onboarding new employees
- Managing staff PTO
- Managing signing critical documents and policies
- Handling exceptions for staff PTO requests for employees in their 90 day probationary period
- Ease of managing different hourly work week exceptions
- Employee demographic data
- 90%9.0
- Employment history
- 100%10.0
- Job profiles and administration
- 90%9.0
- Workflow for transfers, promotions, pay raises, etc.
- 100%10.0
- Organizational charting
- 10%1.0
- Organization and location management
- 70%7.0
- Compliance data (COBRA, OSHA, etc.)
- 80%8.0
- Pay calculation
- N/AN/A
- Support for external payroll vendors
- N/AN/A
- Benefit plan administration
- 90%9.0
- Direct deposit files
- N/AN/A
- Salary revision and increment management
- N/AN/A
- Reimbursement management
- N/AN/A
- Approval workflow
- 80%8.0
- Balance details
- 80%8.0
- Annual carry-forward and encashment
- 80%8.0
- View and generate pay and benefit information
- 90%9.0
- Update personal information
- 90%9.0
- View job history
- 90%9.0
- View company policy documentation
- 90%9.0
- Employee recognition
- 90%9.0
- Tracking of all physical assets
- N/AN/A
- Report builder
- 90%9.0
- Pre-built reports
- 90%9.0
- Ability to combine HR data with external data
- 90%9.0
- Performance plans
- N/AN/A
- Performance improvement plans
- N/AN/A
- Review status tracking
- N/AN/A
- Review reminders
- N/AN/A
- Multiple review frequency
- N/AN/A
- Create succession plans/pools
- N/AN/A
- Candidate ranking
- N/AN/A
- Candidate search
- N/AN/A
- Candidate development
- N/AN/A
- New hire portal
- 90%9.0
- Manager tracking tools
- 90%9.0
- Corporate goal setting
- N/AN/A
- Individual goal setting
- N/AN/A
- Line-of sight-visibility
- N/AN/A
- Performance tracking
- N/AN/A
- Job Requisition Management
- N/AN/A
- Company Website Posting
- N/AN/A
- Publish to Social Media
- N/AN/A
- Job Search Site Posting
- N/AN/A
- Duplicate Candidate Prevention
- N/AN/A
- Applicant Tracking
- N/AN/A
- Notifications and Alerts
- N/AN/A
- Overall GoCo has provided a fantastic ROI for us. We have really enjoyed the platform and it meets our needs.
- We were disappointed to learn that GoCo decided to charge for features like organizational charting. When we changed over from Zenefits we were told they were not going to charge for this functionality.