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Dialpad Connect

Dialpad Connect
Formerly Dialpad Ai Voice

Overview

What is Dialpad Connect?

Dialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface.

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Commonly Discussed Topics

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These are common buyer considerations generated to help you find the best products. While this is a beta feature, it is our mission is to provide you with the best information possible to make confident and trusted technology decisions.

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

3 videos

User Review: DialPad Talk Rates as Business-Class Tool For Daily User
03:31
User Review: DialPad Talk's Quality Compensates for It's Non-Competitive Pricing
02:35
Work Life Balance Aided by DialPad Talk's Number Shadowing: User Review
04:29
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Pricing

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Standard

$20.00

On Premise
per user/per month

Pro

$30.00

On Premise
per user/per month

Enterprise

Contact sales team

On Premise

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.3
Avg 8.2

Screen Sharing

Features related to remote screen sharing capabilities.

8
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.1
Avg 8.1

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.6
Avg 7.8

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8
Avg 7.7

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

8.3
Avg 8.3

Call Management

Customized phone system settings

8.5
Avg 8.3

Mobile apps

Apps are compatible with mobile devices.

8.1
Avg 8.4

Unified Communications Platform and Collaboration

UCaaS platforms allow teams to collaborate internally in one central space.

8
Avg 7.9
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Product Details

What is Dialpad Connect?

Dialpad Connect (formerly Dialpad Ai Voice) is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. It integrates with the vendor's web conferencing product, UberConference, as well as with G Suite, Microsoft Office 365, Salesforce, LinkedIn, Okta, and Zendesk.

Dialpad Connect Videos

Dialpad Connect
In this TrustRadius produced video, one of our teammates who has never used Dialpad before goes through an "unboxing" demo.

Dialpad Connect Competitors

Dialpad Connect Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationNo

Frequently Asked Questions

Dialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface.

RingEX, 8x8 Contact Center, and Fuze are common alternatives for Dialpad Connect.

Reviewers rate Message alerts and Business SMS/External Messaging highest, with a score of 9.

The most common users of Dialpad Connect are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

Companies can't remove reviews or game the system. Here's why
(1-5 of 7)

From a small business viewpoint....

Rating: 10 out of 10
August 15, 2024
DB
Vetted Review
Verified User
Dialpad Connect
2 years of experience
No we didn't. And honestly, we didn't feel the need. We are a small business and the owner is a former IT Supervisor. It just didn't seem necessary at the time of purchase.

Dialpad review.

Rating: 10 out of 10
August 29, 2024
Vetted Review
Verified User
Dialpad Connect
2 years of experience
Didn't need to. Part of the package comes with great support

All in one platform

Rating: 10 out of 10
July 04, 2024
AK
Vetted Review
Verified User
Dialpad Connect
8 years of experience
We didn't, we don't think we need it. Everything is in the University portal and the QA

Would Recommend Dialpad Talk to a Friend

Rating: 10 out of 10
October 07, 2022
Vetted Review
Verified User
Dialpad Connect
1 year of experience
No - didn't see a benefit; if the product works well I shouldn't need premium support.

Okay but needs improvment.

Rating: 4 out of 10
October 03, 2022
Vetted Review
Verified User
Dialpad Connect
1 year of experience
No, i thought regular support was going to be sufficient
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