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Attentive

Attentive

Overview

What is Attentive?

Attentive is a personalized mobile messaging platform that helps innovative brands & organizations connect with consumers in a new way from the company of the same name in New York. The service allows users to deliver relevant offers, content, and…

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Learn from top reviewers

Great UI and easy to implement!

Rating: 9 out of 10
February 11, 2025
Vetted ReviewVerified User
We use Attentive Mobile to coordinate, schedule, and analyze SMS campaigns for our enterprise. The problems it addresses are how can we communicate with customers on a more im...
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Verified user
Manager
Attentive Mobile4 years of experience

Avid Attentive Lover!

Rating: 9 out of 10
January 17, 2025
IncentivizedVetted ReviewVerified User
Our SMS marketing program is powered exclusively by Attentive, allowing us to educate and engage directly with our customers. A key feature of this platform is its text-back c...
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Verified user
Employee
Attentive Mobile3 years of experience

I have loved Attentive Mobile and couldn't recommend it enough!

Rating: 10 out of 10
January 7, 2025
IncentivizedVetted ReviewVerified User
We use Attentive Mobile to send all of our adhoc and journey emails as well as SMS campaigns. Our production team builds email in the platform and our digital marketing team s...
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Verified user
Employee
Attentive Mobile1 year of experience

Contract Nightmare

Rating: 1 out of 10
January 5, 2023
Vetted ReviewVerified User
I believe that Attentive Mobile has predatory contracts with zero concessions. They may have a high growth rate, but I'd invite researchers to figure out how many of those com...
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Verified user
Director
Attentive Mobile1 year of experience

Build your database with Attentive Mobile and increase your revenue

Rating: 9 out of 10
January 12, 2021
IncentivizedVetted ReviewVerified User
We use Attentive Mobile as our SMS marketing platform, and several clients have adopted it. We have built-in systems for email, social, and search, but Attentive Mobile came i...
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John Laudisio
Manager - Marketing
Associate Director of Marketing
Musictoday
Attentive Mobile1 year of experience
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Pricing

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Attentive

Attentive

N/A
Unavailable

What is Attentive?

Attentive is a personalized mobile messaging platform that helps innovative brands & organizations connect with consumers in a new way from the company of the same name in New York. The service allows users to deliver relevant offers, content, and information to create seamless communication…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Attentive?

Attentive Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Attentive is a personalized mobile messaging platform that helps innovative brands & organizations connect with consumers in a new way from the company of the same name in New York. The service allows users to deliver relevant offers, content, and information to create seamless communication between a business and its audience.

Reviewers rate Usability highest, with a score of 9.3.

The most common users of Attentive are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

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(1-2 of 2)

Build your database with Attentive Mobile and increase your revenue

Rating: 9 out of 10
Incentivized
January 12, 2021
JL
John Laudisio
Associate Director of Marketing
Musictoday (Marketing & Advertising, 51-200 employees)
Vetted Review
Verified User
Attentive Mobile
1 year of experience
Use Cases and Deployment Scope
We use Attentive Mobile as our SMS marketing platform, and several clients have adopted it. We have built-in systems for email, social, and search, but Attentive Mobile came in as a great third-party for us to enable SMS campaigns. A couple of our marketing team members manage the accounts for our clients.
Pros
  • Easy-to-use dashboard
  • Ability to create/customize different creatives
  • Helpful customer service and client support team
Cons
  • Agency billing is a little messy
  • Reporting is all Excel based, not interactive
  • Occasional (rare) bugs in the UI
Likelihood to Recommend
Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.
Return on Investment
  • Some clients seeing 50x ROAS (which plateaus eventually)
  • All clients making money
Alternatives Considered
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
Other Software Used

Avid Attentive Lover!

Rating: 9 out of 10
Incentivized
January 17, 2025
Verified User
Employee in Marketing
Health, Wellness and Fitness Company, 51-200 employees
Vetted Review
Verified User
Attentive Mobile
3 years of experience
Use Cases and Deployment Scope
Our SMS marketing program is powered exclusively by Attentive, allowing us to educate and engage directly with our customers. A key feature of this platform is its text-back channel, which enables seamless two-way communication. This direct interaction strengthens brand trust and supports our engagement goals.
Pros
  • Easy to navigate dashboard and reporting interface
  • Two-way communication support and integration to our internal ticketing system
  • Concierge support for campaign building and platform optimization
Cons
  • Options to organize campaign messaging rather than deleting to change placement.
Likelihood to Recommend
I genuinely enjoy working with the Attentive platform due to its user-friendly design and the hands-on support provided by their team. Over the years, we've implemented various strategies to enhance our profile performance and have experienced remarkable growth through the use of AI Pro and the recommended customer journeys.
Return on Investment
  • We have increased incremental income by using the AI Pro audience targeting
  • We have seen a reduction in our sending cost due to proper targeting of our engaged customers also by using AI Pro's data
  • By implementing retargeting campaigns, we have also been able to increase engagement on campaigns
Usability
10
The platform is incredibly user-friendly, making navigation and data retrieval effortless. I particularly appreciate the integration of AI, which enhances messaging, audience targeting, and engagement-based suppressions. While I’d welcome any new enhancements, the platform is already well-structured and highly effective.
Other Software Used
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