Overview
What is Ada?
Ada is a provider of Automated Brand Interactions supporting companies, like Zoom, Facebook, and Square, with solutions that aim to deliver digital-first, omnichannel experiences at scale.Fueling interactions between brands and the people who love them—prospective and loyal customers, stakeholders, and…
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What is Ada?
Ada is a provider of Automated Brand Interactions supporting companies, like Zoom, Facebook, and Square, with solutions that aim to deliver digital-first, omnichannel experiences at scale. Fueling interactions between brands and the people who love them—prospective and loyal customers,…
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
- Downloadables
What is Ada?
Fueling interactions between brands and the people who love them—prospective and loyal customers, stakeholders, and employees—Ada is built to transform reactive CX models into proactive, tailored profit generators that span the entire customer journey.
Ada Features
Chat Automation Features
- Supported: Chatbot automation
- Supported: Chat-based scheduling
- Supported: Ticketing system
- Supported: Third-party integrations
- Supported: Chat widgets
Chat Analytics and Reports Features
- Supported: Chat history and transcripts
- Supported: Chat reporting
Additional Features
- Supported: Knowledge Base
- Supported: Integrations
- Supported: Route to Human
- Supported: Artificial Intelligence
- Supported: Automation
- Supported: Natural Language Understanding
- Supported: Personalization
- Supported: Live Chat
- Supported: Branding
- Supported: Analytics
- Supported: A/B Testing
- Supported: Omnichannel
- Supported: Lead Gathering
- Supported: Sales Conversion
- Supported: Text Message (SMS)
- Supported: Social Media
- Supported: Mobile Optimization
Ada Screenshots
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Ada Integrations
Ada Competitors
Ada Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
| Supported Languages | Albanian, Arabic, Belarusian, Bosnian, Bulgarian, Burmese, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Filipino (Tagalog), Finnish, French, German, Greek, Haitian Creole, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kazakh, Khmer, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Tamil, Thai, Turkish, Ukrainian, Vietnamese |
