SAP SuccessFactors

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP SuccessFactors
Score 8.0 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$85
per year Up to 100 Employees
Pricing
SAP SuccessFactors
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
SAP SuccessFactors
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP SuccessFactors
Considered Both Products
SAP SuccessFactors
Chose SAP SuccessFactors
At City, we currently use SAP on-premise applications for all HCM functionalities, and we have already implemented SF Onboarding, Recruitment, and Employee Central. Since we are long-time customers using all on-premise HCM applications, it's easy for business users to choose …
Chose SAP SuccessFactors
We want to focus on strategic applications like SAP S/4 and SuccessFactors. If the functionalities of these products meet most of the business requirements, we'll go for strategic applications.
Chose SAP SuccessFactors
SAP SuccessFactors recruiting goes leaps and bounds improvising recruiter and candidate experience by providing integrated experience. The sheer CRM capabilities helps attract and pipeline quality candidates. Also the RMK site with unified model is a huge advantage . Recruiting …
Chose SAP SuccessFactors
definitely success factors has more modules and more governance related practices an better integrates with all our third party companies like benefits and payroll. we are able use success factors as a progression from Sap hcm and evolve to more cloud and robust ways with …
Chose SAP SuccessFactors
Since they are all in the same platform, integration is easier and more streamlined.
Chose SAP SuccessFactors
The integration with SAP is easy to configure and quite stable.
Chose SAP SuccessFactors
We use Dayforce for payroll and UKG Pro for timekeeping. I would like to see our organization consolidate these apps into one ecosystem so we can better leverage the tools functionality.
Chose SAP SuccessFactors
Very competitive or in some ways supassess SAP in terms of functionality.
Chose SAP SuccessFactors
Workday rates well in employee experience
Chose SAP SuccessFactors
Much more user friendly, Ui is nicer
Chose SAP SuccessFactors
From a user perspective about the same
Modular approach can add complexity when implementing
Chose SAP SuccessFactors
To open as a question, the selection process was very complex and involved a lot of checks. In the end, SF was a plus for us because we manage a lot of processes on SAP products.
Top Pros
Top Cons
Features
SAP SuccessFactors
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
SAP SuccessFactors
7.6
485 Ratings
4% below category average
Employee demographic data8.1426 Ratings
Employment history7.9434 Ratings
Job profiles and administration7.3416 Ratings
Workflow for transfers, promotions, pay raises, etc.7.4391 Ratings
Organizational charting7.8447 Ratings
Organization and location management7.7396 Ratings
Compliance data (COBRA, OSHA, etc.)7.1246 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP SuccessFactors
8.0
258 Ratings
1% below category average
Pay calculation8.2187 Ratings
Support for external payroll vendors7.2167 Ratings
Off-cycle/On-Demand payment7.9164 Ratings
Benefit plan administration8.3166 Ratings
Direct deposit files8.3164 Ratings
Salary revision and increment management8.2201 Ratings
Reimbursement management8.0145 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
SAP SuccessFactors
8.3
260 Ratings
2% above category average
Approval workflow8.5258 Ratings
Balance details8.2215 Ratings
Annual carry-forward and encashment8.3187 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
SAP SuccessFactors
7.9
390 Ratings
3% below category average
View and generate pay and benefit information7.9282 Ratings
Update personal information8.0377 Ratings
View company policy documentation7.9241 Ratings
Employee recognition7.9215 Ratings
View job history8.1361 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
SAP SuccessFactors
8.4
3 Ratings
7% above category average
Tracking of all physical assets8.43 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
SAP SuccessFactors
6.4
390 Ratings
18% below category average
Report builder6.5374 Ratings
Pre-built reports6.3348 Ratings
Ability to combine HR data with external data6.3280 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
SAP SuccessFactors
7.7
311 Ratings
4% below category average
New hire portal7.2299 Ratings
Manager tracking tools7.3275 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
SAP SuccessFactors
8.3
393 Ratings
1% above category average
Corporate goal setting7.9348 Ratings
Individual goal setting8.2389 Ratings
Line-of sight-visibility7.9313 Ratings
Performance tracking7.7364 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
SAP SuccessFactors
8.1
416 Ratings
1% above category average
Performance plans7.8397 Ratings
Performance improvement plans7.7337 Ratings
Review status tracking7.9373 Ratings
Review reminders8.0377 Ratings
Multiple review frequency7.9302 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
SAP SuccessFactors
7.8
281 Ratings
2% below category average
Create succession plans/pools8.0258 Ratings
Candidate ranking7.9239 Ratings
Candidate search7.7247 Ratings
Candidate development7.8226 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
SAP SuccessFactors
4.1
333 Ratings
63% below category average
Job Requisition Management7.7312 Ratings
Company Website Posting7.8297 Ratings
Publish to Social Media7.4255 Ratings
Job Search Site Posting7.8284 Ratings
Duplicate Candidate Prevention7.3259 Ratings
Applicant Tracking7.4298 Ratings
Notifications and Alerts7.7302 Ratings
Best Alternatives
SAP SuccessFactors
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternatives
User Ratings
SAP SuccessFactors
Likelihood to Recommend
8.1
(543 ratings)
Likelihood to Renew
9.3
(36 ratings)
Usability
7.7
(50 ratings)
Availability
8.8
(6 ratings)
Performance
7.9
(6 ratings)
Support Rating
6.5
(27 ratings)
In-Person Training
9.1
(2 ratings)
Online Training
7.8
(4 ratings)
Implementation Rating
7.3
(13 ratings)
Configurability
7.8
(6 ratings)
Contract Terms and Pricing Model
3.4
(3 ratings)
Ease of integration
7.3
(423 ratings)
Product Scalability
8.3
(6 ratings)
Professional Services
8.2
(4 ratings)
Vendor post-sale
8.2
(5 ratings)
Vendor pre-sale
7.9
(5 ratings)
User Testimonials
SAP SuccessFactors
Likelihood to Recommend
SAP
SAP SuccessFactors look and feel, and the Dashboard is informative and easy to use. Reviewing employee profiles is very informative for administrators, and it helps them follow the steps. Anyone can view the Organizational chart and easily see all the positions from top to bottom—the control center to review the Pending workflows, Failed workflows, Reports, Replication errors, etc.
Read full review
Pros
SAP
  • Has information in one place in employee central.
  • The workflow approval system is very good, so it is secure to ensure that incorrect data is picked up via the approval process.
  • The time management feature is very good, easy to navigate and works effectively.
Read full review
Cons
SAP
  • data format alignment across all modules
  • significantly improve end user experience, simplification
  • two many SAP pages to find any information, especially difficult when close to a bi-annual release
  • things get deployed but sometime hard to find clarity on details, e.g. AI costing ad usage of credits
Read full review
Likelihood to Renew
SAP
We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
Read full review
Usability
SAP
I trust the usability is pretty good at industry best standards with robust security and roles well defined. The availability of best practices role gives a good front runner accelerator for this. Also the security aspect with IAS in place enhances a layer of security. Overall SAP SuccessFactors has good usability with industry best UI and experience .
Read full review
Reliability and Availability
SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
Read full review
Performance
SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
Read full review
Support Rating
SAP
SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
Read full review
In-Person Training
SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
Read full review
Online Training
SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
Read full review
Implementation Rating
SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
Read full review
Alternatives Considered
SAP
definitely success factors has more modules and more governance related practices an better integrates with all our third party companies like benefits and payroll. we are able use success factors as a progression from Sap hcm and evolve to more cloud and robust ways with various modules. we really like the org structure and EC features along with time off
Read full review
Contract Terms and Pricing Model
SAP
Not applicable.
Read full review
Scalability
SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
Read full review
Professional Services
SAP
We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
Read full review
Return on Investment
SAP
  • We can clearly outline our objectives, targets, and methods to accomplish the same, grades and reviews, and overall progress.
  • Helps identify areas of strengths and weaknesses, constructive criticism.
  • Increases motivation and confidence, which is then reflected in our daily work routine.
Read full review
ScreenShots

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning, which supports informal and collaborative learningScreenshot of the SuccessFactors LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of the learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of the SAP SuccessFactors Opportunity Marketplace.Screenshot of information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.