Nagios XI vs. OpsRamp

Nagios is best suited in an large organization where it is production 24/7, but in SME (small/medium enterprise) you have to pay a lot to the administrator. Instead use some graphical and easy to use tool like IDERA.

Incentivized

PTP selected the OpsRamp platform to replace its legacy IT Operations Management (ITOM) solution, and PTP has now been using the OpsRamp solution for eight years. By implementing OpsRamp’s modern ITOM solution and leveraging the benefits of AIOps to improve service delivery to its clients, PTP can holistically monitor and manage on-premises network and data center infrastructures, as well as cloud resources and virtual firewalls.

Incentivized

• 3rd party integrations via open API.
• Extremely flexible and configurable long term storage of the very detailed performance information (years of per 1-5 min perf data numbers).
• Small Nagios XI footprint (very efficient MySQL DB and flat files for perf data), making it powerful tool for thousands of checks and hundreds of reports.
• Responsive support, willing to provide resolution outside the box and by various means possible.

Incentivized

• Infrastructure and application monitoring.
• Infrastructure and application alerting.
• Automated patching.
• ITSM tools.

Incentivized

• The mobile interface is newly developed and needs more development. It should provide more options for the audit log and add more detail for the configuration rollback options.
• The scheduled report should be included in standard edition.
• Master Node is configurable on LINUX platform only. We had to hire a Linux administrator

Incentivized

• Self Service Portal for cloud deployments.
• Stabilization on existing ticketing systems.
• Cloud resource deployments by integrating OpsRamp with cloud.

Incentivized

It's a good and user friendly tool.

Incentivized

Only because I never give out 10s. Nagios support goes above and beyond in helping with issues, workarounds, specific cases and requirements. Tracks customer implementation and history of the most important issues. Can’t complain (except that the team is small and quite probably overworked). Time to resolution could be much improved if only there were more folks to help around.

Incentivized

OpsRamp has been there to support us. They were very helpful during migration and integration to our new ITSM platform.

Incentivized

Cost efficiency is the main reason which we opted [for] Nagios as we were previously using IDERA tool with comprehensive database monitoring solutions, but the slow performance we are getting while monitoring the instance of the database.

Incentivized

Pricing is very economical. You pay for monitoring and alerting, but you get a full suite of tools for the same price for free (including, Patching, ITSM, CMDB, and change management) - Good package for cheaper.

Incentivized

Technical support is appreciable. We have dedicated customer relations managers to check and see the improvement of the tool and its flaws. Sometimes, we get to interact with CMO of the organization asking our feedback and suggestions. Not every organization does that.

Incentivized

• Reduction of at least 10% of false alarms.
• Increased network traffic by 5%.

Incentivized

• 90% alert reduction.
• 70% of manual, routine IT.
• Processes now automated.
• 50% increase in team.
• Efficiency and productivity.

Incentivized