Digitalized Monitoring and Ticketing Tool
Overall Satisfaction with OpsRamp
OpsRamp is being used for the last 02 years in our internal verticals like IT Helpdesk, PMO and Managed Service projects. Using this tool we have overcome IT Process Automation, Increased Productivity, alert Reduction and Event Management and Hybrid IT Infrastructure Monitoring. Overall we have become digitalized with OpsRamp tooling.
Pros
- Infrastructure and application monitoring.
- Infrastructure and application alerting.
- Automated patching.
- ITSM tools.
Cons
- Self Service Portal for cloud deployments.
- Stabilization on existing ticketing systems.
- Cloud resource deployments by integrating OpsRamp with cloud.
- 90% alert reduction.
- 70% of manual, routine IT.
- Processes now automated.
- 50% increase in team.
- Efficiency and productivity.
Do you think OpsRamp delivers good value for the price?
Yes
Are you happy with OpsRamp's feature set?
Yes
Did OpsRamp live up to sales and marketing promises?
Yes
Did implementation of OpsRamp go as expected?
Yes
Would you buy OpsRamp again?
Yes
Comments
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