HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
Well, first of, its my client who chose this for us. But based from my previous experience with other CRMs, HubSpot CRM by far has all of it in one tool. Very promising and really has the potential to be the source of all resolutions to problems with data collection, marketing …
I used Sierra during my short time in the real estate industry. I absolutely hated it. It wasn't organized very well, didn't have online resources like HubSpot, and didn't have very many capabilities like HubSpot. I appreciate how easy HubSpot is to use and how many features …
We don't actually use Monday's CRM, we use their project management. However, something that monday.com does better than HubSpot is its task layout and visible team access. To be honest, we would love a good integration between them both so we can use HubSpot's CRM, and …
I have not used any other CRMs in the past. I am a HubSpot CRM native. Wish I could provide more feedback here but I guess I am lucky to have only used HubSpot CRM!
I did not need so much of the task features that other CRMs have (which I do like the HubSpot CRM task features and how you can set up future follow-ups with contacts) but those other CRMs are not good if you are not a project-based company, and you have a lot of contacts. If …
HubSpot CRM is way more unified and offers much more functionality in comparison to the other two. HubSpot CRM comes up with unique features like creating popups and dynamic CTAs for web pages in the same solution. It also offers marketing features like emailing and a contact …
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Executive
Chose HubSpot CRM
HubSpot is not as in-depth or detailed as some of the other CRM options out there. This also means that it can be a bit quicker to learn as it does not have as many features and it has a relatively simple interface that is easy to use. However, other tools out there have more …
I have more experience with HubSpot than I do with the others but from my limited experience with the other platforms, they are a little clunky and make it hard to navigate the website.
Blows it away. Way more user-friendly and SIGNIFICANTLY easier to learn with resources that don't cost an arm and a leg, which means more of our team can use it to its full capacity.
I think HubSpot is just a lot more comprehensive, and there are many more features to take advantage of. For example, it's very handy to be able to take chats from the website and assign them to people in that region. It's also very handy to call through an integration with Airc…
HubSpot is different as it allows us to see all deals as we wanted to compare to others as other apps don't have those features Hubspot has to view deals in different views and make it according to your pipelines the way you want to see the deals and data track the daily …
Hubspot is far superior to our previously used CRM, providing more automation and visibility of individual/company performance. It is also more cost-effective for multiple staff members and provides them with functionality to speed up their processes and complete their tasks …
ZoomInfo is in a testing period at the moment and only using their contact data on leads so I cannot comment on that being in our 1st month of using their tool. Apollo.io is a great tool, mostly used for email contacts but as we don't get much of the analytics functions, …
HubSpot CRM is based on CRM and not any other component. Microsoft BC, Odoo are ERP systems with a less than optimal system for sales professionals. ActiveCampaign and Mailchimp do a great job for e-mails, but are unsuited for anything else. It's absolutely key to have a system …
HubSpot CRM is great for maintaining and keeping track of all your contacts and companies in one place. So, if you have a lot of contacts and companies you work with, this tool is perfect! Plus, the HubSpot Outlook integrations work well and my team has loved that they don't have to manually enter the emails for every single contact. Before, we never had a system for maintaining our customer's timeline and when we last contacted them. As we have grown in the last couple years, we can see we may need to add more reps and because all the contact data is on HubSpot CRM, it will make it easier to share contacts with new reps! The only thing that tough with using HubSpot CRM is that it's URL based. Which is nice if you have a lot of companies that have their own websites, but if you have a lot of companies that are branch based and have the same URL, it can get a frustrating because you have to manually let HubSpot CRM know that you aren't making a duplicate company. And since that is the only way to tell if you have duplicates, you may add the same branch twice by mistake.
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
Hubspot is far superior to our previously used CRM, providing more automation and visibility of individual/company performance. It is also more cost-effective for multiple staff members and provides them with functionality to speed up their processes and complete their tasks more efficiently.
HubSpot is great for tracking deals - we use the deal pipeline to understand the part of the lifecycle that each and every deal is currently in. It also provides good historical information.
The contacts section is great for storing and managing engaged users for our mailing list. We utilise this feature with the free version.
The customisable dashboard is a great feature that enables you to keep the most important information on the home screen at log-in