Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$46
per month
Payroll by Wave
Score 9.8 out of 10
N/A
Wave Accounting headquartered in Toronto now offers Payroll by Wave, a payroll app for small businesses.
N/A
Pricing
Gusto
Payroll by Wave
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$40/month + $6/mo per person
$12 per employee/contractor
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
Exclusive pricing, contact Gusto
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Offerings
Pricing Offerings
Gusto
Payroll by Wave
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Gusto offers three pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.
All the services we researched were quality options however given our size at the time I settled on Payroll by Wave apps based on cost and how easy it was to run Payroll.
Gusto is especially well-suited for small businesses. Its down-to-earth support staff and simple-to-use platform without extensive training make it a no-brainer. Larger companies may need a more comprehensive program, but it is harder for me to judge as I work for small businesses. It's very versatile, and no company should worry about using it.
Great for small business payroll needs. Reports and taxes are taken care of, everything is automated and once you're set up it's literally just a matter of minutes to run payroll each time. You also get email reminders which is helpful. There are premium features available for companies with larger/more robust needs, and I would definitely recommend looking into this software if you are searching for a user friendly payroll solution
Timesheetsv were super easy to access and user friendly. You always know how many hours you worked and good reminders as well if you forget to clock in or out.
I liked how the app always had a countdown to payday. In my own weird way it was a good way to keep on top of my expenses
Expense breakdown in Gusto wallet. It is quite helpful.
The fact that you could print employee verification letters is a really good feature.
An intuitive, clear UI helps you know where everything is, what options are at your disposal. Calendars and timelines show that Wave really thought out how to provide you with useful tool.
Pay day can be automated and straightforward.
Wave onboarding provides guidance at what information to input next until you are all set up.
I already think the app is streamlined, and I've had no complaints about using it.
Since [I think] people can get a Gusto account mainly through an employer organization, the only doubt I had is that I thought my employer could see all of my financial information in my account. But after a 2-minute phone call and reassurance that this fear would violate federal banking laws, I was relieved. Maybe a disclaimer could be included on the webpage or in employees' onboarding that would put people with that concern at ease.
Implement an employee time clock option through a separate link which automatically applies to the weekly time sheets.
Option to further customize payroll statements
Add a per employee payroll dashboard with the option to review rolling, quarterly, and weekly snapshot. Info to include gross pay, employer paid tax, employee paid tax, etc...
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
I gave this rating because it is really easy to access through my phone which is super helpful. The user interface is also simple to navigate and find where I need to go. Also the pig walking in space is a great thing to watch while waiting for the info to load.
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
Quick response times, personalized service. They offer in-depth videos and guides for helping to get set up. Any time I have a question about taxes or reporting, they answer quickly and give comprehensive answers. Members of the team with whom I've interacted have been courteous, friendly, and helpful. Overall, great support.
Gusto has a glitch-free on-boarding process that surpasses all of the other systems that I have ever tried and used. Rippling is the only other platform that comes close to the Gusto online experience, but Rippling has its PEO/behind-the-scenes legacy system glitches, and it's not nearly as user friendly as Gusto. Gusto's reports are THE best compared with all the other platforms that I have tried.
First is the cost. Since QuickBooks removed the inhouse solution and moved everything to the cloud, the cost for a small business is prohibited. Wave is reasonable in cost. Support for QB isn't great they are always trying to upsell and commit. Wave support in comparison is 100% better, and most of the answers are in their manual
After a recent glitch with the payroll processing system, employees were forced to accept paper checks for a few weeks while Gusto's technical support team figured out the problem. This led to some employees being forced to miss work and lose money while having to deal with an antiquated paper check process.
