Atlassian Confluence vs. Helpjuice
Atlassian Confluence vs. Helpjuice
Product | Rating | Most Used By | Product Summary | Starting Price |
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Confluence | N/A | Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users. | $10 per month | |
Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | ||||||||||||||
More Pricing Information |
Atlassian Confluence | Helpjuice | |
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Top Pros | ||
Top Cons |
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Project Management |
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Communication |
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File Sharing & Management |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Atlassian Confluence | Helpjuice | |
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Small Businesses | Stackby Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Troop Messenger Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | HCL Connections Score 9.0 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Atlassian Confluence | Helpjuice | |
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Likelihood to Recommend | 7.9 (126 ratings) | 8.5 (3 ratings) |
Likelihood to Renew | 9.9 (19 ratings) | - (0 ratings) |
Usability | 8.1 (12 ratings) | - (0 ratings) |
Availability | 9.0 (3 ratings) | - (0 ratings) |
Performance | 8.0 (5 ratings) | - (0 ratings) |
Support Rating | 5.4 (25 ratings) | - (0 ratings) |
Implementation Rating | 8.8 (4 ratings) | - (0 ratings) |
Configurability | 6.0 (1 ratings) | - (0 ratings) |
Ease of integration | 8.0 (4 ratings) | - (0 ratings) |
Product Scalability | 8.0 (2 ratings) | - (0 ratings) |
Vendor post-sale | 8.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 8.0 (1 ratings) | - (0 ratings) |
Atlassian Confluence | Helpjuice | |
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Likelihood to Recommend | Atlassian | Helpjuice |
Pros | Atlassian | Helpjuice |
Cons | Atlassian | Helpjuice |
Likelihood to Renew | Atlassian | Helpjuice No answers on this topic |
Usability | Atlassian | Helpjuice No answers on this topic |
Reliability and Availability | Atlassian | Helpjuice No answers on this topic |
Performance | Atlassian | Helpjuice No answers on this topic |
Support Rating | Atlassian | Helpjuice No answers on this topic |
Implementation Rating | Atlassian | Helpjuice No answers on this topic |
Alternatives Considered | Atlassian | Helpjuice |
Scalability | Atlassian | Helpjuice No answers on this topic |
Return on Investment | Atlassian | Helpjuice |
ScreenShots | Helpjuice Screenshots |