AdminaHealth vs. Gusto

I believe that Gusto is well suited for everything Payroll related. One issue I see is that you can clock in from your cell phone. This may need to be a feature that can be turned off for people that work remotely. Some companies may have an issue with employees clocking in before they actually start work. I have seen this issue with a past Payroll program that allowed clocking in from any device. It is a great feature for those that do not have to be at an office to work tho!

Incentivized

• Timesheetsv were super easy to access and user friendly. You always know how many hours you worked and good reminders as well if you forget to clock in or out.
• I liked how the app always had a countdown to payday. In my own weird way it was a good way to keep on top of my expenses
• Expense breakdown in Gusto wallet. It is quite helpful.
• The fact that you could print employee verification letters is a really good feature.

Incentivized

• I already think the app is streamlined, and I've had no complaints about using it.
• Since [I think] people can get a Gusto account mainly through an employer organization, the only doubt I had is that I thought my employer could see all of my financial information in my account. But after a 2-minute phone call and reassurance that this fear would violate federal banking laws, I was relieved. Maybe a disclaimer could be included on the webpage or in employees' onboarding that would put people with that concern at ease.

Incentivized

Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.

Gusto simplifies payroll and HR tasks with intuitive design and seamless functionality. Its user-friendly interface guides tax filings, benefits management, and employee onboarding effortlessly. Automated reminders ensure timely actions, while straightforward navigation minimizes errors. Gusto's accessibility via mobile app further enhances convenience, making HR management a breeze for businesses of all sizes.

Incentivized

Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.

Incentivized

Super easy to implement and use!

Incentivized

Gusto has a glitch-free on-boarding process that surpasses all of the other systems that I have ever tried and used. Rippling is the only other platform that comes close to the Gusto online experience, but Rippling has its PEO/behind-the-scenes legacy system glitches, and it's not nearly as user friendly as Gusto. Gusto's reports are THE best compared with all the other platforms that I have tried.

Incentivized

• After a recent glitch with the payroll processing system, employees were forced to accept paper checks for a few weeks while Gusto's technical support team figured out the problem. This led to some employees being forced to miss work and lose money while having to deal with an antiquated paper check process.