Improve collaborative work remotely
June 07, 2024

Improve collaborative work remotely

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

It's helpful as a small charity to be able to draft and schedule social posts and campaigns far ahead of time. As a fully remote team, it's essential we can review and comment on others work from afar, sharing ideas and thoughts on drafted posts means we can ensure our brand identity and tone stays consistent.

Pros

  • team review capabilities
  • several ways to view your pending posts, including a calendar.
  • ease of use

Cons

  • more features on the free plan
  • improved collaborative work
  • more time spent on other tasks

Do you think Zoho Social delivers good value for the price?

Not sure

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Zoho is well suited for teams working collaboratively to create and plan campaigns over a long period of time.

Zoho Social Feature Ratings

5.0
Sentiment analysis
5
Broad channel coverage
5
6.3
Content planning and scheduling
9
Audience targeting
5
Content optimization
5
5.0
Automated routing and prioritization
5
Customer interaction histories
5
7.0
Lead generation
4
Content marketing
10
9.0
Twitter
9
Facebook
9
LinkedIn
9
Google+
9
Instagram
9
5.0
Campaign success analytics
5
Competitor analysis
5
7.0
Role-based user permissions & privileges
9
Mobile access
5

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