Overpriced
January 12, 2023

Overpriced

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZipRecruiter

We needed Ziprecruiter to hire someone for a technician role of repairing forklifts. We needed someone that knows how to use certain skills. Unfortunately we only had a handful of candidates which the most promising ones didn't have a social insurance number. Thinking we can leave the job posting up for a couple of months to see if we can get anyone we left the posting up.

Looks like everyone else I didn't pay attention to closely at the $29 DAY charge which thinking it was a monthly subscription which majority of all software do. When looking at my visa statement saw a $707 CDN charge which I find insane, when hitting a $500 USD threshold that's when they will charge your credit card. My fault thinking it was a monthly subscription which almost every other company advertised on all forms of media. I get it's a business that needs to make money like everyone else but this seems like a scam to me if it's on TV and Radio with these kind of chargers.

Pros

  • Sign up job posting is easy

Cons

  • Job poster has option to set amount they are willing to spend
  • Monthly subsription

Do you think ZipRecruiter delivers good value for the price?

No

Are you happy with ZipRecruiter's feature set?

No

Did ZipRecruiter live up to sales and marketing promises?

No

Did implementation of ZipRecruiter go as expected?

No

Would you buy ZipRecruiter again?

No

The potential is there were it can find and filter resumes. Fees are just too high for everyone to used software.

Comments

  • Matthew Scott | TrustRadius Reviewer
    Hello, Thank you for sharing your feedback. Each user who starts job-posting services must agree to their chosen plan details and our Terms of Use prior to beginning. The exact details of your subscription, daily or monthly, are provided to you upon registration. They are also listed within your account at all times under "Subscription Overview." We're very sorry about any misunderstanding. Should you wish to use us again, our dedicated team would be more than happy to help you and thoroughly walk you through plan options. We wish you the best of luck with your future hiring endeavors. Kind Regards, Customer Experience ZipRecruiter

More Reviews of ZipRecruiter