We love Wynter despite its rough software edges; the product is access to people we want to hear from and that's the bottom line.
May 13, 2024
We love Wynter despite its rough software edges; the product is access to people we want to hear from and that's the bottom line.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Wynter
We are a small, two person company that offers UX design services for small software teams. We use Wynter to validate ideas we have about our potential clients: We used it to field a buyer intelligence survey to better understand how our clients think about what we sell and make our offer more compelling; We also tested an initial landing page concept to figure out where the holes in our pitch were.
- It helps get you outside of your own biases
- It helps see where real people's expectations align with your priorities
- It helps you avoid obvious mistakes in your marketing
- When we used it, it felt like kind of a nothingburger product; there isn't much to it. Which did make me question whether or not the company had any perspective or expertise in their core area of customer research.
- I found the sample questions pretty basic. Again, expertise. I wasn't confident I was asking the right questions, but the ones provided felt too simple. I would have appreciated more guidance.
- I did often wonder about the quality of our participants. We just have no idea how much they are paid and if they're taking the survey because they have nothing better to do.
- Largely I've said much of this: it's helped us shape an offering that clients seem to respond well to.
- We've gotten more website conversions this year than any other year. (like 2, we're referral based largely)
- Most of our sales conversations close at some price point.
Do you think Wynter delivers good value for the price?
Yes
Are you happy with Wynter's feature set?
Yes
Did Wynter live up to sales and marketing promises?
Yes
Did implementation of Wynter go as expected?
Yes
Would you buy Wynter again?
Yes