Overview of webexpense
Updated April 17, 2024

Overview of webexpense

Prashant Somaiya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

[Webexpenses] is used across the whole organization. Once invoice is captured no need to keep physical copy ; even if ink on invoice shades not to worry as soft copy is taken and can be reprinted when needed.

Pros

  • No need to keep physical copy of receipt
  • Soft copy can be accessed any time
  • Soft copy can be accessed remotely - no need to call respective person .

Cons

  • Some times photograph is not captured properly - need to improve scanning software
  • Does not give logic - explanation of which GL to code - user gets confused for selecting which gl to use - we have given training - but user needs explanation at the time of selection of GL code.
  • Sales pitch needs to be improved - they give 24 hours to sign the agreement - which was not good - we tried on their another product for scanning document - way it was presented was not good - felt bit rude - and not happy with that scanning document product.
  • Support is not local - in Australia - only possible by an email ; phone support not available.
  • It is user friendly
  • No need to keep physical receipt
  • Approval process is good
User friendly , good approval .
Normally we get response within 24 hours
It has saved time of staff - physically travelling to head office for submissions. Remote approval is also good feature ;
Policy compliance - to attach receipt for any expense incurred as mandatory , approval and integration with Xero accounting system.
User friendly , integration with Xero.
[Webexpenses] works wells in apple and android phones - good; does not work well with OPPO phones.

Using Webexpenses

11 - Regional Service Manager,Coordinators, CEO,Finance team
2 - Finance team , basic IT skills , skill to take photos , select correct General ledger code , correct program and divsion code , GST knowledge ,
  • ability to take photo graphs on spot
  • ability to code to specific GL code , program code and divison code
  • able to link to Xero accounting system
  • able to upload via mobile phone
  • ability to check data remotely
overall happy with the product ; can be digitally approved by supervisor , pass audit test , no need to keep physical copies of bills or fear lost of receipt ; easy to trace back reciept

Using Webexpenses

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Feel confident using
Slow to learn
Lots to learn
  • take photo and store the receipt
  • able to code expense to particular code
  • able to write description
  • occasionally unable to load app on phone
  • occasionally unable to select some codes
  • occasionally unable to save save data - while uploading it stops

Comments

  • Nadia Hilaly | TrustRadius Reviewer
    Hi Prashant, Thank you for taking the time to leave us a review! Happy to hear the software is helping save time and making the approval process easy! In regards to the GL codes, the categories in Webexpenses store the GL code in the background. The descriptions and policy wording (visible when the category is selected) are created/maintained by your internal teams. Please may I suggest you contact them regarding any required changes. Furthermore, our support is available 24/6 and all Webexpenses support is in-house from one of our global offices, so while the accents may change, our award-winning support stays the same. Support can be reached via email, chat, phone or hub - https://hub.webexpenses.com/ Hope this helps. Best wishes, Nadia.H - from your Webexpenses team

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