Cisco's Business chat app
November 16, 2023
Cisco's Business chat app
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
Webex App allows us to efficiently access other Webex components such as Calling, Meetings and Messaging on our computer and mobile devices. Which in turns allows us to effectively communicate with our customers and partners which also use the Webex application and other external partners. It provides great integration for for authentication and calendar integration.
Pros
- Great UI
- Easy to use
- Dark mode
- Good API availability
Cons
- Main app on android doesn't do calling
- Connection stability sometimes spotty
- UI during calls not as fast
- Improved collaboration efforts
- Simplified communication with partners
Webex App provides a great interface with either default dark mode or detected the machine settings. It offers a straight forward easy to use user interface and provides all important elements to have successful communications with other members and great integration with Outlook calendar. While others provide extended features such as file management which is a tiny missing part of Webex, but that has better screen sharing capabilities than others.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes
Webex App Feature Ratings
Using Webex App
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Team message chat
- Collaboration meetings
- Voice calls
- Voice calling on android
Yes - The mobile interface largely resembles the desktop application and is the same flow and ease of use. The only difference is calling which at least on android required a separate app which is dedicated for voice calls which is a bit cumbersome. Overall the mobile interface is easy to use and look elegant with dark mode.
Comments
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