Vidyard is good stuff for Hubspot users
Updated August 28, 2020

Vidyard is good stuff for Hubspot users

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vidyard

It addresses the problem of potential prospects not opening emails. By having a video, it entices them to be curious about what the subject of the email might be. It's currently being used just in the Sales department. I have my in-house marketing person help with the overall presentation style. The big yard itself is being used by Sales.

Pros

  • Support
  • Ease of use
  • Marketing ideas
  • Uniqueness of presenting a video within an email with an enticing repeating motion.

Cons

  • Working with Safari.
  • More Apple/Mac friendly
  • Integration with Outlook for Mac.
  • Not real positive.
  • More ideas was the most positive feature.
  • Possible a few more opens on emails.
  • For a HubSpot user, it's really easy.
  • I'd like to see better integration into Microsoft Outlook for Mac.
  • The Post-Sales integration team could be a little bit better connected. I felt like I was handed off to somebody after the sales process was over, and I wish it was the same person for the salesperson was more involved.
  • Whenever I had an issue, Support was pretty prompt on getting back to me.
  • The consistent follow-up after the tech-support issue was excellent.
I didn't really evaluate any other video product. I saw the presentation at the Inbound 2019 conference and I was convinced this could be a good addition to our marketing.
I think it's well-suited for people who consistently send out emails and are needing a better response rate. It's also well-suited for users of Hubspot.

Comments

  • Gillian Wyatt | TrustRadius Reviewer
    Gillian Wyatt
    (Vendor Representative) commented 4 years ago
    Thank you for the review! We're glad that we are able to help you increase the click through rates on your email communications for your Sales department! As an Outlook user, we do actually have a free integration with Outlook that allows you to have your Vidyard library and create new videos both within Outlook. I have linked our Knowledge Base article to show you how to set up this integration: https://knowledge.vidyard.com/hc/en-us/articles/360009990153-Vidyard-for-Outlook-Office-365-

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