UKG Pro Best System out there
July 02, 2024

UKG Pro Best System out there

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

We use UKG Pro Core HR, Payroll, Benefits Admin, WFM, Recruiting, Onboarding, and Performance Management. By using these modules everything is seamless and makes Admin and Employee process easy. By having access to our Benefit File Feeds makes life a lot easier to confirm if an employee went over to the carrier.

Pros

  • Customer Support
  • Reporting
  • User Friendly
  • Mobile App
  • Never paying extra

Cons

  • Compensation module. Need to have international exchange rate be automatically converted without doing this in business rules
  • standard reports. when exporting into excel make it more editable
  • make dimensions more reasonable in price for current UKG customers who have been with UKG for a while
  • Manager and Employee Self service
  • Easy to setup new tax locations
  • better reporting
Exit Interviews, any documents at the employee level, benefit file feeds, export file feeds to IT for new hires, terminations, and jo changes to update AD and other functions for IT
Knowing i can be on vacation for 2 weeks and my team can handle day to day functions is huge. Coming off Dayforce where my team needed my help a lot more and i found myself working on vacation a lot more. Now with UKG Pro my team run reports, find the file feeds, handle employee issues

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

Yes

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

UKG Pro customer support is amazing. They really dedicate their time to helping you solve your issue.

BI Reporting is by far the best reporting system i have ever used. Everything is reportable and can have all reports run a schedule to be sent out to different areas of the business.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
7
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
10
Support for external payroll vendors
9
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Tracking of all physical assets
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
Create succession plans/pools
9
Candidate ranking
9
Candidate search
9
Candidate development
9
New hire portal
9
Manager tracking tools
9
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9

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