TrustRadius for Vendors Review
October 03, 2019

TrustRadius for Vendors Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Vendors

We use TrustRadius to gain feedback on our product and see it as a resource for prospects and potential buyers to better understand the value and use cases of our tool.

Pros

  • Customer support
  • Content of reviews

Cons

  • Would like to see them offer more opportunities for reports/publicity around category rankings and placements
  • Has helped rely our brand narrative and inform customers and users of different use cases around our product
We also use G2
Helped me identify customers who are advocates of our product
TrustRadius collects high quality, thorough content from their reviews.
Great resource to gather feedback/reviews from customers to help prospects understand the value of your product.

Comments

  • Russ Somers | TrustRadius Reviewer
    Russ Somers
    (Vendor Representative) commented 5 years ago
    Thanks for the feedback around wanting more opportunities to promote rankings and placements! We're planning some things for our 2020 Awards Program that should help a great deal with us. If you've got other thoughts, let me know at russ @ trustradius.com or share them with your Customer Success Manager!

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