Great for Salesforce CRM to Slack alerts
December 07, 2018
Great for Salesforce CRM to Slack alerts
![Anonymous | TrustRadius Reviewer](https://static.trustradius.com/r/b3b88fb8fee6b36f114ba4f859614b50bc7c3380/images/no_photo.png)
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Troops
We leverage Troops for integrating Salesforce with Slack in our Sales department for automated alerts, reports and search. It allows us to update key members outside of the sales team. It also allows our sales team to easily search Slack and provide context around discussions.
Pros
- Automation of alert in Slack
- Simple interface
- Constant innovation and new features
Cons
- Interface changes can throw periodic users off
- User adoption can take time
- Better flow for leads and opportunities
- More interaction from users and key members
- More accurate data in Salesforce
Comments
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