Satisfied user
Overall Satisfaction with TOPdesk
We use Topdesk for asset, people and incident management. Use cases differ from from employees joining the company, to small and big changes.
8 - IT management, IT support and freelance IT engineers
Pros
- Incident management
- Action sequences
- Asset management
- Change management
Cons
- Advanced editing possibilities in template
- Efficiency in incident management
- Improved task delegation
- Structured backlog for tasks
I have only worked with TOPdesk
Do you think TOPdesk delivers good value for the price?
Yes
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TOPdesk go as expected?
I wasn't involved with the implementation phase
Would you buy TOPdesk again?
Yes
Comments
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