Failed to meet expectations
September 13, 2019

Failed to meet expectations

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tableau Server

Tableau Server was purchased by the IT department in an effort to expand the institution's use of analytic data. Prior to buying Tableau Desktop, there was very minimal use of analytics data of any kind. Tableau Server was purchased with the intention of expanding the use of Tableau and storing data in a central repository for collaboration.

Pros

  • It's part of the Tableau ecosystem of products.
  • Easy connectivity to Tableau Desktop.
  • Easy installation.

Cons

  • Slow, even with a solid server running it.
  • Overly complicated.
  • Still not 100% sure why I need it in the first place.
  • The time investment to deploy the product that ultimately was shut down was a loss.
  • Frustration from end-users.
  • Connectivity was overly slow and unreliable.
We selected Tableau Server over other options because of the published feature set and capabilities. It appeared to be far more advanced than its competition. However, it failed to meet expectations. Moving forward we are going to give a more serious look at Google Data Studio since we are standardized on G Suite across our institution.
We are a small organization, and it was a budget stretch to get Tableau Server in the first place but we took a chance. Our goal was sharing analytics data. Unfortunately, we found the product to be overly complicated. It was not easy to transfer data between Tableau Desktop and Server as advertised. That made sharing overly difficult, which was our primary goal. In the end, we chose not to renew the license and are pursuing other options for collaboration/sharing of analytics data.

Tableau Server Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
1.0
Customizable dashboards
1
Report Formatting Templates
1
1.0
Drill-down analysis
1
Formatting capabilities
1
Integration with R or other statistical packages
1
Report sharing and collaboration
1
1.0
Publish to Web
1
Publish to PDF
1
Report Versioning
1
Report Delivery Scheduling
1
1.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
1
Location Analytics / Geographic Visualization
1
Predictive Analytics
1
1.0
Multi-User Support (named login)
1
Role-Based Security Model
1
Multiple Access Permission Levels (Create, Read, Delete)
1
Single Sign-On (SSO)
1
1.0
Responsive Design for Web Access
1
Mobile Application
1
Dashboard / Report / Visualization Interactivity on Mobile
1
1.0
REST API
1
Javascript API
1
iFrames
1

Comments

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