Inexpensive but easy to use and thorough must-have tool!
June 10, 2024

Inexpensive but easy to use and thorough must-have tool!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Submittable

We use Submittable for submission and review for our grant programs, board nominations and committee organization, as well as workshop volunteers. Submittable provides a very simple platform that's easy to use and navigate while providing security, flexibility and decent reporting features. Our previous vendor was stagnate and not flexible whatsoever.

Pros

  • allows a one-stop-shop for reviewers
  • allows for blinding of documents and review comments
  • is very easy to change and adapt for basic forms

Cons

  • The reporting features are basic and although they work well, the output options are flat.
  • I wish there was an option to set a report up for not only to download the raw data but also to set to a presentation mode. As it currently stands, no one on my committees can read the data we pull from reports unless we create a new document that just displays the data.
  • I wish there were different sub levels within the security settings for users.
  • The lack of presentation options for meeting and reporting is making us consider looking for another vendor.
  • The technical support has been hit and miss over the few years we've had it. They are still a small company that has growing pains now and then and the customers aren't always kept in the loop.
It's very easy to use, but I wouldn't necessarily say it's intuitive.
Submittable allows us to communicate in the app and set up a progress route that the submitters can see.

Do you think Submittable delivers good value for the price?

Yes

Are you happy with Submittable's feature set?

Yes

Did Submittable live up to sales and marketing promises?

Yes

Did implementation of Submittable go as expected?

No

Would you buy Submittable again?

Yes

It's very easy to learn and use and very flexible so you can make changes as you go. We appreciate the blinding of documents and reviewers and also being able to communicate with submitters within the tool. Although we do not currently use the financial features, for a smaller organization, this would be a huge benefit.

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