Overall Satisfaction with Stripe
We also use Stripe through our Event Management Software, Tripleseat, as our payment processor. The integration with Tripleseat allows us to easily reference back to each event and makes reconciling easy.
Lastly, we use it through Shopify, as Shopify exclusively uses Stripe for its e-commerce platform.
Stripe solves several problems for us. We are able to be consistent, see everything in one place, know the customer support is great, and ultimately make it easy for our clients to checkout.
Pros
- Subscriptions through Stripe are easy to begin, enter, and then set and forget. It helps guarantee you get your monthly payments without constantly setting reminders to process manually.
- Invoicing directly from the website is surprisingly easy, comes with several options, and customers know Stripe and know it's safe.
- The number of integrations that Stripe has is endless. I can always count on Stripe being an option, so their integrations and API settings are incredible.
Cons
- The ability to be able to offer discounted rates at a smaller threshold would be nice.
- Ease of Use
- Ability to easily charge a card on file
- Ability to easily refund a customer a total or custom amount.
- We've had a 40% increase in revenue from using Stripe based on its ease of use.
- The adoption rate to use Stripe and its easy entry was in the upper 90's.
Do you think Stripe Payments delivers good value for the price?
Yes
Are you happy with Stripe Payments's feature set?
Yes
Did Stripe Payments live up to sales and marketing promises?
Yes
Did implementation of Stripe Payments go as expected?
Yes
Would you buy Stripe Payments again?
Yes
Using Stripe
- Website integration with Wordpress and Gravity Forms for online payments
- Payments through Shopify
- Subscription payments through website
- Allows for tricky calculations through Gravity Forms that allows for tax and gratuity additions per municipality based on location of payment.
- Invoicing for large music festivals to allow for quick payment.
- Looking to use information stored in stripe from our event management platform and pull that info to process payment for on site payments through a different system.
- Attempting to find an easy way to provide subscriptions or stored payment methods through Gravity Forms instead of inherently with Stripe.
Evaluating Stripe and Competitors
- Product Features
- Product Usability
- Product Reputation
Stripe Implementation
- Implemented in-house
Stripe Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Using Stripe
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Refunds
- Storing cards on file for future payments
- Invoicing
- None
Comments
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