Just getting started out and SlickText has been great
Overall Satisfaction with SlickText
We use SlickText to send renewal messages to our current association members. Based on the success we have had up to this point, We have plans to expand our use of the software but to this point it has just been for renewals, and those renewal campaigns have been quite successful.
Pros
- User friendly interface
- A good resource for making sure we maintain compliance with all the privacy policies
- The text-to-join feature looks awesome. That is the one we are hoping to get started soon.
Cons
- Easy to find resources for short codes
- The current automation is nice for beginners but it's not terribly sophisticated for experienced users
- Minimal integrations to this point but I'm sure more are on the way
- We are receiving a click through rate anywhere between 12-20% on our renewal reminder texts
- Those people who click have a conversion rate of around 50% which is the best of any of the campaigns we run
- One negative could be if we start to use the tool for promotional texts then there may be a negative impact on the member experience. Need to use it in moderation
We felt SlickText was the most user friendly, budget friendly, and we liked the fact that they didn't balk at the fact we wanted to go month to month to start so we didn't end up in a long term commitment right out of the gate.
Do you think SlickText delivers good value for the price?
Yes
Are you happy with SlickText's feature set?
Yes
Did SlickText live up to sales and marketing promises?
Yes
Did implementation of SlickText go as expected?
Yes
Would you buy SlickText again?
Yes
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