Just getting started out and SlickText has been great
July 02, 2024

Just getting started out and SlickText has been great

Daniel McHugh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SlickText

We use SlickText to send renewal messages to our current association members. Based on the success we have had up to this point, We have plans to expand our use of the software but to this point it has just been for renewals, and those renewal campaigns have been quite successful.

Pros

  • User friendly interface
  • A good resource for making sure we maintain compliance with all the privacy policies
  • The text-to-join feature looks awesome. That is the one we are hoping to get started soon.

Cons

  • Easy to find resources for short codes
  • The current automation is nice for beginners but it's not terribly sophisticated for experienced users
  • Minimal integrations to this point but I'm sure more are on the way
  • We are receiving a click through rate anywhere between 12-20% on our renewal reminder texts
  • Those people who click have a conversion rate of around 50% which is the best of any of the campaigns we run
  • One negative could be if we start to use the tool for promotional texts then there may be a negative impact on the member experience. Need to use it in moderation
Very easy to use. Intuitive website that our entire team has been able to quickly pick up. In my opinion it is the most user friendly interface of all the software we did demos with.
We felt SlickText was the most user friendly, budget friendly, and we liked the fact that they didn't balk at the fact we wanted to go month to month to start so we didn't end up in a long term commitment right out of the gate.

Do you think SlickText delivers good value for the price?

Yes

Are you happy with SlickText's feature set?

Yes

Did SlickText live up to sales and marketing promises?

Yes

Did implementation of SlickText go as expected?

Yes

Would you buy SlickText again?

Yes

Very well suited for those getting started with SMS campaigns. It was easy for everyone on our team to pick up and get going without a lot of training. If you have mobile number lists in the hundreds of thousands I can see how it would be tough to manage with the lists, keywords, etc. I could be wrong as we are not in that space but that would be my assumption.

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