Great hopes on Seekout, but...
January 13, 2023

Great hopes on Seekout, but...

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with SeekOut

Used it to help source candidates and to help with DEI recruiting/sourcing.

Pros

  • Diversity sourcing.
  • Get direct emails.
  • easy and simple UI.

Cons

  • Does not have all the people like LinkedIn does - I have cross-referenced this with both resources.
  • The search is not so intuitive.
  • Responses rates were poor - was anywhere from 2-5%.
  • Zero hires from SeekOut for all of 2022. We used this as a lone sourcing tool the first half of the year but had to get Recruiter licenses bc we were not doing well with SeekOut.
  • It has given us better searching for diversity, however, when it comes to females and HBCUs.
The support has been good - they have been responsive to whatever is needed. The dedicated CSMs were also very knowledgeable and quick to respond to anything.
SeekOut is one that my organization was already using when I joined. Because I have gotten little ROI on it, I have had to get more Linkedin Recruiter licenses.

Do you think SeekOut delivers good value for the price?

No

Are you happy with SeekOut's feature set?

No

Did SeekOut live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SeekOut go as expected?

Yes

Would you buy SeekOut again?

No

Many bounce-back emails and not as many candidates as a LinkedIn search would. The search functionality and filters are not as user-friendly as it seems. I would use this as a complementary tool to LinkedIn and not use it as a primary sourcing tool.

SeekOut Feature Ratings

Talent Intelligence
5.9
Continuous AI Model Training
5
Existing Skills Mapping/Lanscaping
2
Anonymous Screening/Profile Masking
9
Bias-Mitigating Algorithms
8
Diversity Reporting
6
AI-Based Role Definition
7
Candidate Modelling
5
Talent Rediscovery
4
Automated Candidate Evaluation/Scoring
7
ATS Integrations
6

Comments

  • Ed Pedini | TrustRadius Reviewer
    Ed Pedini
    (Vendor Representative) commented a year ago
    We're sorry to hear that SeekOut hasn't lived up to all of your expectations. We take all feedback seriously, and would love the opportunity to learn more and allow our Product and Engineering teams to investigate in more detail. If you're open to the conversation please email me (epedini@seekout.com) or let us know via our in-app live chat or through your CSM.

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