Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
ScreenConnect is being used across our whole organization. It works great for those out of the area customers as well as others that can be helped without an onsite visit.
- Very easy to use compared to other packages
- Can be used on a variety of platforms
- Setup is very easy
- Just keep the costs down for users
- Less cost involved vs. onsite visits
- More ROI as technicians can focus on multiple projects
- Works on a variety of platforms so don't need to buy special after hours systems for techs
We had used LogMeIn for many years until they raised their prices dramatically; so that is when we started looking for an alternative, which I am glad we did. After using ScreenConnect, there is no comparison as it is so much better and faster.