SAP Concur EXP
June 24, 2024

SAP Concur EXP

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

We use SAP Concur to log in all travel expenses on our employee expense accounts. The URL/App is very easy to use, we have self guided instructions in order for everyone to pick up the process quickly. From employees to managers , everybody can submit their expenses by just holding on to their receipts of their purchases that qualify for the refund/log.
The product eliminates the process of advance payments to employees to complete the journey/training/attendance. It eliminates the tough reconciliation of such payments + company cards. Simple upload, approval and posting in SAP Concur to continue with a payment run. Simple as that.

Pros

  • User friendly interface
  • Easy to follow policy around the platform
  • immediate payments back to employees on their expenses
  • Audit ready, compliant

Cons

  • Walkthrough tips popping out maybe?
  • Less cost for what the product does
  • Employee expense accounts require standard Master data, it should self validate to avoid errors?
  • Transparency on yearly speding to clarify budget or ban travel
  • faster employee reimb, employee knows whhen will get paid
  • FTE time saving on processing and recon
After reviewing some demos, we realized that simplicity is key, sometimes too many colors or a lot of information can make a process overwelming. Focusing on SAP products, when we already use SAP R3/CC in order to , in the future, get into SAP 4HANA, we prefer to have all the tools of the fam.
SAP CC (SAP Convergent Charging), normal postings like invoicing, so easy to read and follow up
Easy log in
Welcome page = Action page
Posting/cost centers easy to follow
Approval on URL or APP
Reporting
Self service/Self Manage
Reduced employees asking for payments, they have full visibility
Easy to track
Reduced employee FTE/work time on such items. Standardized process across the globe

Do you think SAP Concur delivers good value for the price?

Not sure

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

Seeing how other tools work, I believe SAP Concur is the easiest and prime example to eliminate the employee expense accounts, link it fast and have clear and traceable payments without any problems. SAP Concur has been the source of information, fast and easy in order to reconcile and explain our expenses budget. Not to mention the link to SAP analytics cloud.

SAP Concur Feature Ratings

Employee Expense Reporting
9
Customizable Approval Policies
10
Payment Status Tracking
10
Payment Audit Trail
10

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