Salesforce makes database management easier
July 20, 2016
Salesforce makes database management easier
![Anonymous | TrustRadius Reviewer](https://static.trustradius.com/r/d4528173fc41413f53148c502d0996e8d0e96107/images/no_photo.png)
Score 7 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Salesforce Service Cloud
Our association uses Salesforce for our member database.
Pros
- Easy search function
- Integrates with our email client
- Updates and changes are easy to make
Cons
- Event registration
- Enhanced search functions
- Ability to track no shows to an event
- With everyone able to update information, the data is much more accurate.
- Our email list is substantially more accurate.
Salesforce Service Cloud Feature Ratings
Using Salesforce Service Cloud
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Updating information
- Making changes to profiles
- Merging what we call data points and what Salesforce calls data points
Yes - very well. It's super seamless for the staff Chatter function and even updating profiles from the mobile version is easy.
Comments
Please log in to join the conversation