RUN Powered by ADP® Review by Carlos Cortez
January 08, 2025

RUN Powered by ADP® Review by Carlos Cortez

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

A worker almost sued us for not having the handbook. He was having problems due to a dismissal that he considered arbitrary, luckily we contacted ADP and they gave us the option of creating our handbook using RUN by ADP. We can solve these problem as soon as we requested.
We do not have an accountant or a payroll assistant and ADP helps us so much with those type of task. In the past, we had to deal with different unprofessional accountant that made us problems with the IRS but now RUN does automatically the filling of all the forms. We are very happy of having this software.

Pros

  • Fast costumer service
  • Electronic filling
  • Easy to understand

Cons

  • Charges for everything
  • People who call to offer you things
  • unexpected weekly costs
  • The company had many problems with the IRS because the previous accountant filled out the IRS forms incorrectly. We ended up paying another accountant $8,000 to correct that error. Right now with RUN by ADP, we no longer have any problems with the IRS because RUN does everything perfectly.
  • We have reduced our payroll processing time to just 10 minutes.
  • Our workers compensation audits have been able to be faster due to the online documentation available in RUN by ADP.
Self-service is the best thing about ADP. You don't have to rely on an accountant or third-party payroll provider. I like that I can do it myself and that employees can access their own information through myADP. Even if workers have problems with their payroll, I can solve it on my own.
Our company uses the ADP mobile app. But our employees, they do construction work, do not use even though we have been given access to them.
We selected RUN by ADP because my assistant did a research and we evaluated the costs. ADP is cheapest than others and I can say it is the easiest software to manage out there. I do not have to much knowledge in payroll and ADP make it easy.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

Its costumer service is so fast. Always there is an agent to help you. You can ask whatever you want, they always have the answer. I could learn a lot from different agents. One thing that needs to improve is its salespersons, they call you a lot even if you tell that you are not interested.

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10

Comments

More Reviews of RUN Powered by ADP®