We LOVERUN Powered by ADP®!
June 20, 2024

We LOVERUN Powered by ADP®!

Suzette Babcock | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

We have not used any of these features yet, but are planning on using the Employee Handbook Wizard and the HR HelpDesk soon.
We are still new to RUN Powered by ADP® but it has already seeing great benefits. They have wonderful customer service so any questions or problems get addressed very quickly. I love the range of services that they offer and the caring employees that have helped us along this journey. The transition to RUN Powered by ADP® from our other company was seamless. The 401k transfer is very confusing but the experts at ADP have taken care of everything!! They are now helping me navigate more HR components to add to our services. They speak to us as if we are friends and not just clients. Using RUN Powered by ADP® also makes running reports very simple when we need them. I HIGHLY recommend using RUN Powered by ADP® for your business needs.

Pros

  • ADP's customer service is the best I have encountered since owning this business!
  • The ease of doing payroll with RUN Powered by ADP® has made that process so much easier.
  • The 401k transfer help we have received has been remarkable.

Cons

  • I would like to be able to customize the paid time off feature for each employee.
  • We have not had RUN Powered by ADP® long enough to provide this information but I expect it to be remarkable.
This virtually eliminated admin from having to take time to look up information for the employees, print paystubs for them, or change personal information. The employees get a real time look at their paycheck, access to paystubs, w2s, and 401k information. This gives them more power and autonomy over their finances.
I have only used the mobile app a couple of times but it was a benefit when I was away from the office and needed to check on information, access documents, or update pay.
RUN Powered by ADP® blows Paychex Flex out of the water. The ease of using the app and the website is so much better! The detail we are able to see in the payroll section is much improved. Probably the biggest improvement between the two is the customer service. We feel heard, understood, appreciated, and cared for since switching to RUN Powered by ADP®.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

RUN Powered by ADP® works great for small business owners who are not crazy about doing payroll on their own. It takes the worry out of if it is being done right and also frees up time to spend on the actual business. If you are a control freak and want absolute control of every aspect of payroll, etc then RUN Powered by ADP® might not be for you because the automation and task handling takes A LOT off of the owner's plate!

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10

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