Rescue is a great tool to Remote Access
November 01, 2022
Rescue is a great tool to Remote Access
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Rescue
Our old remote access tool was very slow and required agent installation. It did not support mobile device access.We started using Rescue across the enterprise to facilitate remote access to employees' computers and mobile devices without requiring some sort of upfront agent installation.We had a considerable productivity gain with Rescue
Pros
- Remote access on any type of device with no need to install an agent
- possibility of integrating the tool to our corporate website
- The performance in remote access to computers is very good
Cons
- On some android cell phone models that are not old I couldn't get the mobile app to work (Example Motorola Moto G9 Power)
- We were able to reduce the cost of the previous remote access tool with a much higher number of licenses
- Significantly improve the perception of remote access for both Help Desk and requesters
- The product adds much more services than just remote access
Do you think LogMeIn Rescue delivers good value for the price?
Yes
Are you happy with LogMeIn Rescue's feature set?
Yes
Did LogMeIn Rescue live up to sales and marketing promises?
Yes
Did implementation of LogMeIn Rescue go as expected?
Yes
Would you buy LogMeIn Rescue again?
Yes
LogMeIn Rescue Feature Ratings
Using Rescue
20 - All IT team use Rescue to provide remote support
2 - We have 2 specialists to support and configure Rescue
- Remote access on any device (computer and mobile)
- Provide remote support to Suppliers, partners, etc
- Support all Home Office employees
- Perform an application configuration on mobile devices remotely
Comments
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