QBO - Good for basic double entry book keeping but don't expect bells and whistles
Overall Satisfaction with QuickBooks Online
We are a geographically diverse company dealing with distribution of retail goods to both online channels and stores. We needed a book keeping solution that was not overly complex but more importantly, could run in the cloud and be accessed 24/7 from anywhere. We also needed a system that would be able to pull transactions in from Amazon, Walmart, eBay etc., to automate bookkeeping as much as possible and also to tie in with our bank account at Citibank.
Pros
- 24/7 access in the cloud to our books from geographically diverse locations and timezones
- Relatively simple interface for non finance people who need to deal with invoicing or entry of bills
- Relatively low cost solution
Cons
- Compared to the full desktop version, there is still a great deal of functionality missing. In particular sales orders and greater levels of report and invoice customization.
- There is a desktop app that can be downloaded but it doesn't really do much to provide better access than directly through the browser. It could be developed to provide better offline access or at least storage of some regularly used data.
- Unfortunately, there just isn't much out there that answers all the needs and QBO is more of a 'better the devil you know' solution than one that I would actively advocate.
- As an online retailer and distributor of imported goods, QBO does not help me drill down to work out my profitability across different channels. For this, I end up back in Excel.
- QBO is a cost effective solution to basic double entry book keeping.
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