Quantum Metric: A tool that helps understand a customer journey

Currently, QM is being used at the enterprise level. Among the debugging tools available in the market with the ability to provide customer session history, Quantum Metrics has been found one of the most effective tools. Replaying customer sessions helps the team identify the true issues and pain points. Once a team has a better understanding of the customer issues, we can take necessary actions to ensure to fix the issue and provide better customer experience. Quantum Metrics Team's walk through session has been really helpful in building new dashboards, editing existing ones, tagging new events, quantifying errors/issues and ultimately understanding the full customer journey. A tool to walk you through the customer pain journey which helps an enterprise to improve it.