Item: Planview AdaptiveWork
Rating: 7
Author: Verified User

Overall Satisfaction with Planview AdaptiveWork

Use Cases and Deployment Scope

We use it to manage enterprise and implementation projects and are working towards leveraging it for resource management

Pros and Cons

Pros

setting up views
easy UI
configuration

Cons

Resource management
Reporting and dashboards
Financials
Integrations with other reporting tools like PowerBI
Roadmaps

Return on Investment

Brought visibility and transparency to work

We have one workflow configured and it needs redone and we don't know how to fix it. Our implementation resource did it for us. We do not know how to configure labels, swim lanes or board templates, all of which sound like useful items. We've only added fields to the property card, which is very useful.

Dashboard and Reporting

We have not had much luck with dashboard outputs. This is an area that needs some focus and I think improvement within the tool. I've had better experience with dashboards and reporting with other Planview products.

Integrations

We tried to integrate with Salesforce but that did not work. We export data out of the system and load into PowerBI for reporting and analytics.

Process Improvement

We've removed a lot of manual work for the PMs and improved the overall delivery process.

Customer Impact

Alternatives Considered

Planview ProjectPlace, Planview PPM Pro, Clarity Business Solutions, MS SharePoint / SQL and Microsoft Project Server

It's about the same. It should be noted that Planview AdaptiveWork was not our first choice. We selected Planview PPM Pro & ProjectPlace based on capabilities and roadmap. There were roadmap items that were going to solve several business problems and allow us to leverage the tool across departments. We were informed mid-implementation that those products were being "sunset" and no more roadmap items developed. This made us pivit to Planview AdaptiveWork.

Key Insights

Do you think Planview AdaptiveWork delivers good value for the price?

Not sure

Are you happy with Planview AdaptiveWork's feature set?

Did Planview AdaptiveWork live up to sales and marketing promises?

Did implementation of Planview AdaptiveWork go as expected?

I wasn't involved with the implementation phase

Would you buy Planview AdaptiveWork again?

Likelihood to Recommend

Although the tool has a lot of flexibility as it relates to configuration, views, etc. other departments struggle with how to use it to manage backlogs, roadmaps, etc. I think there might be better tools within the Planview family of products that offer more options to support all departments across an organization.

Comments

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Planview AdaptiveWork Review