Paylocity for the win!
Updated December 13, 2024

Paylocity for the win!

Nikki Sortore | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity as a full spectrum HRIS platform. We run payroll and utilize time keeping. We maintain all of our HR files/corrective actions/training and performance through the system as well. We have set up attendance policies and dynamic reporting to assist with the day to day functions of the office as well.

Pros

  • Dynamic Reporting
  • User interface and easability
  • Payroll system in general

Cons

  • Customer support - very responsive but in my experience, they have provided me with the wrong or inaccurate information at least 40% of the time
  • System Training - the library is great but a lot of the trainings and information in there just aren't as helpful as it could be.
  • Reduced time expenditures with dynamic reporting
  • Better data driven decision making
  • Better culture with increased visibility of necessary and relevant direct report information
We are still in the process of utilizing Paylocity to its full potential. So far, the things we have automated have saved us major time and allowed us to reduce our office workforce by a headcount because of the simplicity and streamlining.
We have a few employees who really enjoy the platform. Most of the hourly employees who do not have desk jobs, do not use it or make an effort to use it.
Paylocity is the most userfriendly with the most intuitive system that provides ample of opportunity for the client to build out the software to work best for them.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

Paylocity is great for small/mid sized companies that want to house all of their admin/hris functions in one cloud based platform.

Paylocity Feature Ratings

9.0
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
9.0
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
7.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
8.0
Create succession plans/pools
8
Candidate ranking
8
Candidate search
8
Candidate development
8
9.0
New hire portal
10
Manager tracking tools
8
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
9.0
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9

Using Paylocity

5 - Accounting - HR - Management
3 - Accounting - Business - HR - Management
  • Payroll
  • Onboarding / Hiring
  • Training and Development
  • Journal Entries
  • Training
  • Succession Planning
  • More Training Features
We haven't found anything comparable but I would be open to other products if they were.

Evaluating Paylocity and Competitors

Not Sure
  • Other
I was not a part of the process, Paylocity existed when I came on. However, I have been very pleased with it and see no reason to make changes.
I was not part of the process.

Paylocity Implementation

Paylocity Training

Configuring Paylocity

Just right.
Ability to set training hour goals and then track them and make them visible to employees in their dashboard. Generate reports based on the training goals set.
Not sure.

Paylocity Support

I find that the support is not consistent. Sometimes I get great answers and great speed. Sometimes it takes quite a while to get support and the answers are wrong. I have found that support has told me features are not available or how to do them wrong, only to discover on my own they are available or the correct way to do them.
ProsCons
Quick Resolution
Good followup
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
Less knowledgeable
Not kept informed
Difficult to get immediate help
I am not sure.
Yes - Not all of our managers are getting notifications for requests for time off. Has been 6 months and it is still not resolved.
Absolutely - I was having issues with reoccuring schedules and needed to get it working with a tight deadline. A rep didn't have any time on their calendarly to support me before the deadline but pushed some thing around and got me same day support and problem was solved.

Using Paylocity

Very user friendly.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Terminating an employee
  • Adding an employee
  • Journal entries
  • Payroll and time card editing
  • Report building could use some work. It is not easily understood.
Yes - Fairly well but it has its limitations and is not fully functional

Paylocity Reliability

I use it for two different businesses and it integrates seamlessly.
Absolutely. No issues ever.
No issues at all.

Integrating Paylocity

  • Employee Navigator with Colonial benefits
In the process now. Cannot answer yet.
Unsure yet.

Relationship with Paylocity

Upgrading Paylocity

Yes - Minimal down time.
  • New employee features
  • New Dashboard
  • Not sure.

Comments

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