Great investment for peace of mind
April 30, 2024

Great investment for peace of mind

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • OwnBackup for Salesforce

Overall Satisfaction with OwnBackup

We use OwnBackup for backing up our Salesforce Service Cloud instance as well as archiving and un-archiving the vast amount of emails we receive. This allows us to save on Salesforce storage space by removing emails from the system, while still giving users the ability to quickly pull those records back into Salesforce if needed.
  • Archiving
  • Customer Support
  • Backup of Salesforce Data
  • Cost
  • More features
  • Better UI for administration
  • The archiving features of this product have had an ROI of $18K for storage costs recurring annually
  • We have not had to do a full restore of backups, but if we did loose data and have to perform a full restore OwnBackup would easily become our most valuable tool

Do you think OwnBackup delivers good value for the price?

Yes

Are you happy with OwnBackup's feature set?

Yes

Did OwnBackup live up to sales and marketing promises?

Yes

Did implementation of OwnBackup go as expected?

Yes

Would you buy OwnBackup again?

Yes

OwnBackup is a great solution for anyone wanting to backup their Salesforce data reliably. It is also a great solution for archiving older records that still need a UI that allows users to easily access those records in the future.

OwnBackup Feature Ratings

Management dashboard
7
Retention options
10
Encryption
Not Rated
Operational reporting and analytics
7
Malware protection
Not Rated
Ransomware Recovery
10
SaaS Product Integration
10
Multiple Data Restoration Options
10
Data Auditing and Search
10
Data Storage in the Cloud or On-Premises
10