Okta - SSO and Workflow management
June 30, 2024

Okta - SSO and Workflow management

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Single Sign-On

Overall Satisfaction with Okta

We use Okta to drive a workflow from our HRIS system. This workflow onboards staff into our company including door access cards, timecards, software licensing, etc, right down to their name on their nametags. Once onboarded Okta performs as our foundation for single sign-on.

Pros

  • Secure single sign on
  • Integration connectors for workflows
  • Streamlined workflows.

Cons

  • Tiered pricing options - Okta pricing can be complex and can be an impediment to expanding its use.
  • Enhance reporting - could provide better insights into user security & use
  • Workflow for our onboarding process has become much more consistent and efficient, cutting down onboarding time by over 60%
  • By tying to our HRIS our security risks have dropped due to automatic offboarding from electronic systems and door access
This has not impacted us.
Okta has always been helpful in not only solving issues we have run into, but suggesting best practices that have changed the way we were approaching a task, leading to a better outcome.
We have not had a single outage since we started to use Okta. This is key for our industry as we can have operations at any time of day, and there is never a "good time" to be down.

Do you think Okta delivers good value for the price?

Yes

Are you happy with Okta's feature set?

Yes

Did Okta live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Okta go as expected?

Yes

Would you buy Okta again?

Yes

Okta is great for single sign on, and it can be performed in many ways on most device types.

Okta's workflow management is a strength allowing a single tool for both sign on, and license management.

Okta might not be a great fit for organizations that are cost sensitive, or don't have the staff to manage complex licensing implications.

Okta Feature Ratings

ID-Management Access Control
6
ID Management Single-Sign On (SSO)
9
Multi-Factor Authentication
8
Password Management
7
Account Provisioning and De-provisioning
7
ID Management Workflow Automation
7
ID Risk Management
5

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