OKTA - Single Sign On Made Easy.
June 27, 2024

OKTA - Single Sign On Made Easy.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Okta

We use OKTA as our IDP. It hosts the majority of our applications from a Single-Sign-on point of view. In addition, we use their device trust fast pass feature, which allows us to lock down our sensitive apps so that they are only available from devices authorized and provided by our organization.

Pros

  • Single Sign On.
  • Application Provisioning.
  • Device Trust.

Cons

  • Support Services.
  • Troubleshooting
  • Logging
  • Cuts down on the amount of password reset requests we receive.
  • Helps lock down sensitive data to only known devices.
  • Quicker device deployment and provisioning of users and applications.
It allowed us to use their centralized dashboard to combine all of our apps into one place where our users can goto access them without having to remember all the different URLs, usernames, and passwords. In addition, it has cut down on our tickets for password resets.
We once had an issue with the old version of device trust, and level 1 support had a tough time solving the issue. They engaged the person who helped us set up device trust initially from OKTA and got him on a call with us to resolve the issue.
The availability certainly helps our employees, who can work anytime from anywhere. It also helps the IT team breathe easy, knowing they don't really ever need to worry about OKTA's availability to our end users. Considering it's our IDP and main access point for all applications, it helps us sleep easier at night.

Do you think Okta delivers good value for the price?

Yes

Are you happy with Okta's feature set?

Yes

Did Okta live up to sales and marketing promises?

Yes

Did implementation of Okta go as expected?

Yes

Would you buy Okta again?

Yes

OKTA does well with base functionality like Single Sign On and App assignment and provisioning. In addition, its device trust feature is a strong add-on as it's relatively easy to set up and gives good security around trusted workstations and mobile devices.

Okta Feature Ratings

ID-Management Access Control
6
ID Management Single-Sign On (SSO)
8
Multi-Factor Authentication
8
Password Management
5
Account Provisioning and De-provisioning
7
ID Management Workflow Automation
6
ID Risk Management
6

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