Modules Used
- RMM
- Endpoint Management
- Patch Management
- Remote Access
- Backup
Overall Satisfaction with NinjaOne
Pros
- PowerShell Persistent Connections
- Single big picture view of all devices being managed
- Deployment of scripts as system or as user
Cons
- Big picture View of software installed across all (or specific set) of devices
- ability to access NinjaOne Custom fields when running scripts as the user
- ability to access NinjaOne agents whos ninja service is stuck
- Ability to migrate clients from one MSP to another without having to rip and replace.
- once you fix something for one client it can be easily implemented at another
- documentation of big picture view aides in customer presentations
- ability to find the data that the customer is unable to assist with ie. what is your computer name? Don't know. no problem I found it by looking up your log in name
Do you think NinjaOne delivers good value for the price?
Yes
Are you happy with NinjaOne's feature set?
Yes
Did NinjaOne live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of NinjaOne go as expected?
I wasn't involved with the implementation phase
Would you buy NinjaOne again?
Yes
Comments
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