Nextiva Business Phone Service VOIP is The Way To Go!
Overall Satisfaction with Nextiva Business Phone Service
We are a small home-based business with residential service as well. We have used Nextiva Business Phone Service for over 5 years and have had great success. The follow me feature for cellular service is helpful and makes seamless phone service. There are options that we don't use that we would if we were a larger business. Tech support and customer support are always helpful and follow up with you when needed.
Pros
- Tech support
- Remote assistance
- Cost-effective
Cons
- Sometimes, the support personnel are hard to understand.
- The call forwarding has helped to not miss calls while out of the office.
- We have saved 10% on our monthly bills over using cable VOIP.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes
Nextiva Feature Ratings
Using Nextiva Business Phone Service
4 - Office manager, Field technicians, Business owner
2 - We do not have an IT person on staff. We maintain our system and do minor programming in-house. Any troubleshooting or programming beyond what we can do is called in.
- Day-to-day communications
- Ability to check voice mails
- Track incoming calls
Comments
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